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Meters and meter readings

How to read a gas smart meter that has a grey button at both sides of the screen

About your smart meter reading

Normally, a smart meter sends us your readings automatically. So please only give us a reading if we've asked you to do this.

If we've asked you for a reading, please take it from the meter itself – not your in-home display. Your meter is usually on a wall or board; your in-home display either plugs into a socket or runs on batteries.

It looks like you have a have a G4 Metrix GWi meter. Follow these simple steps to read this type of smart gas meter:

  1. Press one of the grey buttons to wake up the screen
  2. Wait until you see ‘01’ with numbers followed by ‘M3’
  3. Write down the numbers you see – this is your reading

 

Tips to read your meter

When you're reading your gas meter, ignore any zeros at the front of the number – and ignore any numbers after the decimal point (the dot).

Need to read your smart electricity meter too? Find out how to read your electricity smart meter