How to manage your energy on the go with our app

You can manage your energy account on the go 24/7 by downloading our app – you can even use your MyAccount login and password to get straight in.

The app allows you to do things like:

• Make a payment
• Check your account balance, bills, payment history and tariff information
• See how much energy you use around the home and get personalised energy-saving tips in Energy Hub (smart meters only)
• Get updates and reminders
• Switch between different energy accounts or properties
• Get help fast — check our FAQs, or send us a WhatsApp or SMS message

Do you have a smart Pay As You Go meter?

Your app also lets you:

• Check your balance and top-up your meter
• Get low balance alerts
• Set auto top-ups
• View your top-up history

Do you have a prepayment meter (not smart)?

Sorry, our app isn't suitable for your type of meter - but it does work realy well for smart Pay As You Go (see above).

Get a smart PAYG meter

Find out more about our app – or download it now.