How to manage your energy on the go with our app
You can manage your energy account on the go 24/7 by downloading our app – you can even use your MyAccount login and password to get straight in.
The app allows you to do things like:
- Make a payment
- Check your account balance, bills, payment history and tariff information
- See how much energy you use around the home and get personalised energy-saving tips in Energy Hub (smart meters only)
- Get updates and reminders
- Switch between different energy accounts or properties
- Get help fast — check our FAQs, or send us a WhatsApp or SMS message
Do you have a smart Pay As You Go meter?
Your app also lets you:
- Check your balance and top-up your meter
- Get low balance alerts
- Set auto top-ups
- View your top-up history
Do you have a prepayment meter (not smart)?
Sorry, our app isn't suitable for your type of meter - but it does work realy well for smart Pay As You Go (see above).
Find out more about our app – or download it now.
