Who will give me my Warm Home Discount if I change supplier?
What happens if my supply changes during the application process?
If you're in receipt of the Guaranteed Credit element of Pension Credit on 5 July 2020, then you should automatically receive the Warm Home Discount each year. The Department of Work and Pensions (DWP) will write to you to let you know if you're eligible.
If you applied for the Warm Home Discount – Support Plus scheme and your electricity supplier changes before you get your rebate, you’ll need to reapply with your new supplier. Please note that not all energy companies take part in the scheme and they might have different criteria and deadlines to ours.