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I’ve moved to a property with a different energy supplier. How can I switch to EDF?


If you were an EDF customer at your previous address


We should be able to move your tariff to your new address (although there are some situations where we can’t – you can find out more about those here). We’ll even get in touch with the existing supplier to organise it.

Log in to MyAccount to tell us you’ve moved (if you haven’t already signed up you’ll need your account number to register – you can find this on your bill and any emails from us).

Make sure you have the following details handy when you contact us:

  • Your account number
  • The address of your new home.

Or contact us using the Chat button on the right.


If you’re new to EDF


You can get a quote online here.

Or you can call us on 0333 200 5100(1) .

(1) Calls to UK wide numbers are included in any inclusive call plan you may have. If you don’t have an inclusive call plan, calls are charged at a national rate. Please check with your service provider if you’re unsure.

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