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I’ve got my Warm Home Discount letter from the Department of Work and Pensions (DWP). What do I need to do now?

Your letter will have a reference number beginning with M or U.

If your reference number starts with an M

You’ll automatically get your rebate. Most rebates will be paid by 28 February 2022. Your rebate will come from the electricity supplier you were with on 4 July 2021.

If your reference number starts with a U

This means the DWP aren’t sure who your supplier was on 4 July 2021. The letter will tell you how to contact them to give them this information, and the date you need to do it by.

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