How much energy am I using – and how does this compare to last year?

Standard meters

  • You can see how much energy you're using in a table on page 3 of your bill under 'About your usage' (you'll only see this if you've been with us for a year or more, and we've had enough meter readings from you).
  • The table shows you how many units (kWh) of energy you've used during this latest billing period – and how much you used over the same period last year.
  • You can use the table to work out if you're using more, less or the same amount of energy as this time last year.

Smart meters

  • Go to My Account to see how much energy you've been using (you may need to register if you haven't used My Account before).
  • If you've been with us long enough, you'll be able to see how your current energy use compares to the same time last year.

Prepayment meters

  • The graph on the first page of your annual statement shows you how much energy you've used over the last year.
  • It also shows you how this compares to your energy use over the previous year (if this information is available).

Did that solve your problem?

SolvedI still need help

Excellent news!

We're glad we could help.

Log into MyAccountHelp Centre home

Looks like you need some more help

Get in touch

Contact UsHelp Centre home