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How do my Direct Debit Whole Amount payments work?

Direct Debit Whole Amount is an easy way to pay for your energy – as we automatically take a payment from your bank every three months for quarterly customers or every moneth for monthly customers.

Here's how it works:

  • Just before your payment is due, we'll ask you for a meter reading.
  • If you give your meter reading, we'll send you a bill and take a payment for the exact amount of energy you've used that period.
  • If you don't give your reading, we take your regular payment amount from your bank instead.
  • Direct Debit Whole Amount  is good value too – as you pay a lower unit rate for your energy

How do you set my regular payment amount?

Set up Direct Debit

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