How do my Direct Debit Whole Amount payments work?
Direct Debit Whole Amount is an easy way to pay for your energy – as we automatically take a payment from your bank every three months for quarterly customers or every moneth for monthly customers.
Here's how it works:
- Just before your payment is due, we'll ask you for a meter reading.
- If you give your meter reading, we'll send you a bill and take a payment for the exact amount of energy you've used that period.
- If you don't give your reading, we take your regular payment amount from your bank instead.
- Direct Debit Whole Amount is good value too – as you pay a lower unit rate for your energy
How do you set my regular payment amount?