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Energy tariff eligibility criteria

 

The following tariffs have eligibility criteria

To benefit from our new fixed GoElectric tariff, you’ll need:

  • An electric vehicle
  • A smart meter*
  • To be opted into half hourly meter reads
  • To pay by Direct Debit

 

*Your smart meter needs to be continuously communicating with us so we can set you up on our GoElectric tariff and be able to bill you based on your half hourly meter reads. We’ll send written confirmation to let you know if your smart meter has accepted your new tariff. If we’re unable to communicate with your meter at any time, we won’t be able to keep you on our GoElectric tariff and you’ll be placed on our single rate Standard Variable tariff.

You can end your contract at any time by changing tariff or supplier, or moving home without taking your tariff with you. However, if this contract ends more than 49 days before its end date for any reason you may need to pay an exit fee. You can find out what exit fees apply and the value for the tariff you are on by viewing the relevant tariff information label at www.edfenergy.com/til or by calling us.

To be eligible for the off-peak rates available on GoElectric (Variable) Overnight, customers must apply for the tariff and receive written confirmation from us that we are attempting to apply the tariff to their smart meter. In the event that their meter does not accept the tariff then they will no longer be considered eligible for the off-peak rates.

Safeguard Assist is a tariff for eligible persons. To qualify, you must:

(a) meet the criteria for the “core” or “broader” group as set out in the Warm Home Discount Regulations, or as otherwise directed by Ofgem from time to time; and

(b) be on years 6 or 7 of the Warm Home Discount Scheme. If we end this tariff, or are informed by Ofgem that you are no longer eligible for this tariff, we will write to you to tell you. If we do this, we will move you to our standard variable prices and terms but you will be able to choose another tariff or move supplier without incurring any exit fee

Our Deemed Safeguard Assist Contract provides capped energy charges for eligible persons. To qualify you must:

(a) meet the criteria for the “core” or “broader” group as set out in the Warm Home Discount Regulations, or as otherwise directed by Ofgem from time to time; and

(b) be on years 6 or 7 of the Warm Home Discount Scheme.If we cease to offer the Deemed Safeguard Assist Contract, or if you are no longer eligible, we will write to you to tell you. If we do this, we will move you to our standard deemed contract. You will be able to choose another tariff or move supplier without incurring any exit fee

This tariff is only available to former Utility Point customers who were transferred to EDF as part of the Supplier of Last Resort instruction from Ofgem.

The More Together tariff is available to EDF, Imtech and EDF Trading staff who use their EDF Employee Number or, where the individual does not have an EDF employee number, the dedicated offer code issued to them by EDF, when signing up to this tariff. This tariff can only be taken for one premise per member of staff. Employees of EDF Holdings Limited (reg. no. 06930266), EDF Trading Limited (reg. no. 06930266) or ESCCI Limited (reg. no. 09752439) or their subsidiaries and who are resident in Great Britain are also eligible.

As part of this contract, if you don’t already have a smart meter installed at your property, you agree to have one fitted. We will contact you to arrange an appointment for installation. If we do not receive a response from you we will book you an appointment on your behalf and inform you of the date for your confirmation. If you repeatedly refuse to allow us to install a smart meter, or do not respond to our attempts to contact you to arrange an appointment for installation, you may not be eligible for discounts, certain of our services or smart meter tariffs which may be cheaper. 

You can end your contract at any time by changing tariff or supplier, or moving home without taking your tariff with you. However, if this contract ends more than 49 days before its end date for any reason you may need to pay an exit fee. You can find out what exit fees apply and the value for the tariff you are on by viewing the relevant tariff information label at www.edfenergy.com/til or by calling us.

Engage is available to EDF, Imtech and EDF Trading staff who use their EDF Employee Number or, where the individual does not have an EDF employee number, the dedicated offer code issued to them by EDF, when signing up to this tariff. This tariff can only be taken for one premise per member of staff.

Signing up to this tariff means: If you don’t already have a smart meter, you agree to have one fitted. We will contact you to arrange an appointment. If you do not respond, we will book an appointment for you and send confirmation of the date and time. If you repeatedly refuse to allow us to install a smart meter, or do not respond to our attempts to contact you, you may not be eligible for discounts, services or tariffs which may be cheaper.

Pod Point EV Exclusive is available to customers who:

Have purchased an electric vehicle charger from Pod Point

Have a smart meter*

Have opted into half hourly meter reads

Pay by Direct Debit

*Your smart meter needs to be continuously communicating with us so we can set you up on our Pod Point EV Exclusive tariff and be able to bill you based on your half hourly meter reads. We’ll send written confirmation to let you know if your smart meter has accepted your new tariff. If we’re unable to communicate with your meter at any time, we won’t be able to keep you on our Pod Point EV Exclusive tariff and you’ll be placed on our single rate Standard Variable tariff.

You can end your contract at any time by changing tariff or supplier, or moving home without taking your tariff with you. However, if this contract ends more than 49 days before its end date for any reason you may need to pay an exit fee. You can find out what exit fees apply and the value for the tariff you are on by viewing the relevant tariff information label at www.edfenergy.com/til or by calling us.

As part of this contract, if you don’t already have a smart meter installed at your property, you agree to have one fitted. We will contact you to arrange an appointment for installation. If we do not receive a response from you we will book you an appointment on your behalf and inform you of the date for your confirmation. If you repeatedly refuse to allow us to install a smart meter, or do not respond to our attempts to contact you to arrange an appointment for installation, you may not be eligible for discounts, certain of our services or smart meter tariffs which may be cheaper.