Energy tariff eligibility criteria and key features

Safeguard Assist is a tariff for eligible persons. To qualify, you must:

    (a)    meet the criteria for the “core” or “broader” group as set out in the Warm Home Discount Regulations, or as otherwise directed by Ofgem from time to time; and
    (b)    be on years 6, 7 or 8 of the Warm Home Discount Scheme. If we end this tariff, or are informed by Ofgem that you are no longer eligible for this tariff, we will write to you to tell you. If we do this, we will move you to our standard variable prices and terms but you will be able to choose another tariff or move supplier without incurring any exit fee

Other things you may need to know:

• Standing charge and unit rates track those of the Ofgem cap and so may change every three months.
• There is no end date 
   

Our Deemed Safeguard Assist Contract provides capped energy charges for eligible persons. To qualify you must:

    (a)    meet the criteria for the “core” or “broader” group as set out in the Warm Home Discount Regulations, or as otherwise directed by Ofgem from time to time; and
    (b)    be on years 6, 7 or 8 of the Warm Home Discount Scheme. If we cease to offer the Deemed Safeguard Assist Contract, or if you are no longer eligible, we will write to you to tell you. If we do this, we will move you to our standard deemed contract. You will be able to choose another tariff or move supplier without incurring any exit fee

Other things you may need to know:

• Standing charge and unit rates track those of the Ofgem cap and so may change every three months.
• This tariff has no end date 

Essentials Fixed is available to customer who:

• Have a smart meter*

* If you don’t already have a smart meter installed at your property, by signing up to this tariff you agree to have one fitted. If you haven’t had your smart meter installed within three months of your tariff start date we’ll transfer you onto our deemed contract. A deemed contract may have different price to your current tariff and we recommend that most customers will be better off on their current tariff. You can find details at Deemed Terms & Condition (edfenergy.com)

Other things you may need to know:

• This is fixed tariff, both the period and prices are fixed
• Exit fees may apply

Things you need to know about your tariff:

• If you don’t already have a smart meter installed at your property, we will contact you to arrange an appointment for installation. If you decide to decline the opportunity have smart meter fitted, you may not be eligible for discounts, certain of our services or smart meter tariffs which may be cheaper.
• This is fixed tariff, both the period and prices are fixed
• Exit fees may apply

You can end your contract at any time by changing tariff or supplier, or moving home without taking your tariff with you. However, if this contract ends more than 49 days before its end date for any reason you may need to pay an exit fee. You can find out what exit fees apply and the value for the tariff you are on by viewing the relevant tariff information label at www.edfenergy.com/til or by calling us 

• This is fixed tariff, both the period and prices are fixed
• Exit fees may apply 

• Extend Exclusive Fixed Jul26 is available to existing EDF customers who are on EDF Essentials 1Yr Jun25
• Extend Exclusive Fixed Jul26v2 is available to existing EDF customers who are on EDF Essentials 1Yr Jun25v2
• Extend Exclusive Fixed Jul26v3 is available to existing EDF customers who are on EDF Essentials 1Yr Jul25
• Extend Exclusive Fixed Jul26v4 is available to existing EDF customers who are on EDF Essentials 1Yr Jul25v2
• Extend Exclusive Fixed Jul26v5 is available to existing EDF customers who are on EDF Essentials 1Yr Jul25v3
• Extend Exclusive Fixed Sep26 is available to existing EDF customers who are on Essentials Fixed 1Yr Sep25
• Extend Exclusive Fixed Sep26v2 is available to existing EDF customers who are on Essentials Fixed 1Yr Sep25v2
• Extend Exclusive Fixed Sep26v3 is available to existing EDF customers who are on Essentials Fixed 1Yr Sep25v3

Things you need to know about your tariff:

• This is fixed tariff, both the period and prices are fixed
• There are no exit fees.

You can end your contract at any time by changing tariff or supplier, or moving home without taking your tariff with you. However, if this contract ends more than 49 days before its end date for any reason you may need to pay an exit fee. You can find out what exit fees apply and the value for the tariff you are on by viewing the relevant tariff information label at www.edfenergy.com/til or by calling us 

Our FreePhase Static tariff is available to customers who:

• Agree to receive paperless bills
• Have an electricity smart meter*
• Agree to opt-in to half-hourly reads
• Agree to be contacted by SMS or WhatsApp for tariff-related purposes
• Agree to pay by Direct Debit
• Agree to sign-up to the tariff using the dedicated form, separate to our normal quoting processes

*Your smart meter needs to continuously communicate with us so we can bill you based on your half hourly meter reads. If we’re unable to communicate with your meter at any time, we won’t be able to keep you on our FreePhase Static tariff and you’ll be placed on our single rate Standard Variable tariff.

Time-of-use Electricity rates

There are three electricity rates based on the time of day:

• Red: 16:00 – 19:00
• Amber: 06:00 – 16:00 & 19:00 – 23:00
• Green: 23:00 – 06:00

Static Electricity Prices

• Each rate will have its own fixed price for the duration of the tariff as shown in your MyAccount. See Free Electricity Periods below for details on when you may receive free electricity.
• The standing charge will remain fixed for the duration of the tariff as set out in your MyAccount.
• Please remember, it’s the standing charge and cost per unit of energy that’s a set rate – not your bill which will vary depending on how much energy you use.

Other things you need to know about your tariff:

• We will notify you by SMS or WhatsApp a day in advance if we can offer you set periods of time when your electricity will be free, for example, when day-ahead wholesale prices go negative.  
• You do not need to opt-in to receive the free electricity – all of your electricity consumption during notified periods will be free. There is no guarantee of when we will be able to offer free electricity, or a minimum number of free electricity periods.
• There are no exit fees for leaving the tariff.

Simply Tracker is available to customers who:

• Opt in to receive paperless bills via MyAccount.

Other things you may need to know:

• If you don’t already have a smart meter installed at your property, we will contact you to arrange an appointment for installation. If you decide to decline the opportunity have smart meter fitted, you may not be eligible for discounts, certain of our services or smart meter tariffs which may be cheaper.
• This is a tracker tariff, the period of the tariff is fixed but the prices may vary. The standing charge and unit rates track the Ofgem Price Cap so may change every three months.  
• We apply a discount of 6.53p/day (excluding VAT) to the standing charge for each fuel, this is equivalent to 6.8565p/day or £25.02 a year, including VAT.
• Exit fees may apply

You can end your contract at any time by changing tariff or supplier, or moving home without taking your tariff with you. However, if this contract ends more than 49 days before its end date for any reason you may need to pay an exit fee. You can find out what exit fees apply and the value for the tariff you are on by viewing the relevant tariff information label at www.edfenergy.com/til or by calling us. 

Simply Tracker Extra is available to customers who:

• Opt in to receive paperless bills via MyAccount.

Other things you may need to know:

• If you don’t already have a smart meter installed at your property, we will contact you to arrange an appointment for installation. If you decide to decline the opportunity have smart meter fitted, you may not be eligible for discounts, certain of our services or smart meter tariffs which may be cheaper.
• This is a tracker tariff, the period of the tariff is fixed but the prices may vary. The standing charge and unit rates track the Ofgem Price Cap so may change every three months.  
• We apply a discount of 13.05p/day (excluding VAT) to the standing charge for each fuel, this is equivalent to 13.70p/day or £50 a year, including VAT
• Exit fees may apply

You can end your contract at any time by changing tariff or supplier, or moving home without taking your tariff with you. However, if this contract ends more than 49 days before its end date for any reason you may need to pay an exit fee. You can find out what exit fees apply and the value for the tariff you are on by viewing the relevant tariff information label at www.edfenergy.com/til or by calling us. 

New Home Tracker is available to customers who:

• Have moved into a property within the last 28 days that is supplied by EDF.

Other things you may need to know:

• If you don’t already have a smart meter installed at your property, we will contact you to arrange an appointment for installation. If you decide to decline the opportunity have smart meter fitted, you may not be eligible for discounts, certain of our services or smart meter tariffs which may be cheaper.
• This is a tracker tariff, the period of the tariff is fixed but the prices may vary. The standing charge and unit rates track the Ofgem Price Cap so may change every three months.  
• Your tariff will run for a period of 12 months starting from the day you agree the contract.
• We apply a discount of 13.05p/day (excluding VAT) to the standing charge for each fuel, this is equivalent to 13.70p/day or £50 a year, including VAT.
• Exit fees may apply

You can end your contract at any time by changing tariff or supplier, or moving home without taking your tariff with you. However, if this contract ends more than 49 days before its end date for any reason you may need to pay an exit fee. You can find out what exit fees apply and the value for the tariff you are on by viewing the relevant tariff information label at www.edfenergy.com/til or by calling us.

Engage EV is available to customer who:

• Are EDF staff (this includes staff of EDF power solutions, EDF Trading, Dalkia, EDF Heat Pumps, Contact Solar and Pod) who use their EDF Employee Number or, where the individual does not have an EDF Employee Number, the dedicated offer code issued to them by EDF, when signing up to this tariff.
• This tariff can only be taken for one premise per member of staff.

To be eligible for this tariff you will need to have:

• Told us that you have an electric vehicle*
• A smart meter**
• Opted into half hourly meter reads
• Agreed to pay by Direct Debit

*During the period you are on this tariff we may also ask for proof of your EV at any time. If you no longer have an EV during the period you are on the tariff you must inform us of this and we help find a more suitable tariff.

**If you don’t already have a smart meter installed at your property, by signing up to this tariff you agree to have one fitted. If you haven’t had your smart meter installed within three months of your tariff start date we’ll transfer you onto our deemed contract. A deemed contract may have different price to your current tariff and we recommend that most customers will be better off on their current tariff. You can find details at Deemed Terms & Condition (edfenergy.com)

Other things you may need to know:

• This is fixed tariff, both the period and prices are fixed
• Cheaper off-peak electricity for 5hours every night
• Exit fees may apply

You can end your contract at any time by changing tariff or supplier or moving home without taking your tariff with you. However, if this contract ends more than 49 days before its end date for any reason you may need to pay an exit fee. You can find out what exit fees apply and the value for the tariff you are on by viewing the relevant tariff information label at edfenergy.com/til or by calling us.

To benefit from our fixed GoElectric tariff, you’ll need:

• An electric vehicle
• A smart meter
• To be opted into half-hourly meter reads*
• To pay by Direct Debit

*Your smart meter needs to continuously communicate with us so we can set you up on our GoElectric tariff and bill you based on your half-hourly meter readings. We’ll send written confirmation to let you know if your smart meter has accepted your new tariff. If we’re unable to communicate with your meter at any time, we won’t be able to keep you on our GoElectric tariff and you’ll be placed on our single rate Standard Variable tariff.

Other things you may need to know:

• This is fixed tariff, both the period and prices are fixed.
• Charge your electric vehicle for under £10 per night.
• Off peak unit rates between 12am-5am.
• Exit fees may apply.

You can end your contract at any time by changing tariff or supplier or moving home without taking your tariff with you. However, if this contract ends more than 49 days before its end date for any reason you may need to pay an exit fee. You can find out what exit fees apply and the value for the tariff you are on by viewing the relevant tariff information label at edfenergy.com/til or by calling us.

Pod Point Plug & Power tariff is available to customers who:

• Have a smart meter
• Have opted into half hourly meter reads*
• Pay by Direct Debit
• Consent to EDF sharing their contact details with Pod Point so that they can contact them to arrange for payment and installation of the charger.

*Your smart meter needs to be continuously communicating with us so we can set you up on our tariff to be able to bill you based on your half hourly meter reads. We’ll send written confirmation to let you know if your smart meter has accepted your new tariff. If we’re unable to communicate with your meter at any time, we won’t be able to keep you on our tariff and you’ll be placed on our single rate Standard Variable tariff.

To have a home charge point installed for your electric car you need to have:

• Dedicated off-street parking.
• Wi-Fi connection at your property or a SIM router with a 3G or 4G SIM (for Pod Point home chargers).
• Permission from your landlord (if you’re renting).
• Live in Great Britain.

You can end your contract at any time by changing tariff or supplier or moving home without taking your tariff with you. However, if this contract ends more than 49 days before its end date for any reason you may need to pay a tariff exit fee and a Pod Point exit fee for charger installation. You can find out what exit fees apply and the value for the tariff you are on by viewing the relevant tariff information label at edfenergy.com/til or by calling us.

Pod Point Plug-In Smart is only available to customers who:

• Must have purchased an electric vehicle charger from Pod Point*
• Must have a smart meter operating in credit mode
• Must have opted into half hourly meter reads*
• Must pay by Direct Debit
• Must download the Pod Point Home App and have an active account
• Must opt into flex allowing Pod Point to optimise EV charging patterns
• Must have previously been identified as eligible and offered the opportunity to partake in the EDF Flex Optimisation Trial

* The Pod Point EV charger must have been released after 31 December 2017 and must be connected to WiFi at all times.

Other things you may need to know:

• This Tariff allows us, in partnership with Pod Point, to remotely manage and schedule the charging of your EV through your Charge Point. By partaking in the Tariff, you agree to the sharing of Your Data between EDF and Pod Point and to allow Pod Point to remotely manage and schedule the charging of your EV. This will not impact the use of electricity with your home.
• This Tariff is a stand-alone product from EDF. We are not involved in your relationship with Pod Point and nothing in these Terms and Conditions supersedes, varies, or terminates any arrangement you have with Pod Point.
• This is fixed tariff, both the period and prices are fixed.
• Exit fees may apply.

You can end your contract at any time by changing tariff or supplier or moving home without taking your tariff with you. However, if this contract ends more than 49 days before its end date for any reason you may need to pay an exit fee. You can find out what exit fees apply and the value for the tariff you are on by viewing the relevant tariff information label at edfenergy.com/til or by calling us.

Empower Tracker Exclusive v2 is available to customers who:

• Have a smart meter
• To be opted into half hourly meter reads*
• To pay by Direct Debit
• You will need to be a Contact Solar customer from 15 December 2025

*Your smart meter needs to continuously communicate with us so we can set you up on our Empower Tracker Exclusive v2 tariff and bill you based on your half-hourly meter readings. We’ll send written confirmation to let you know if your smart meter has accepted your new tariff. If we’re unable to communicate with your meter at any time, we won’t be able to keep you on our Empower Tracker Exclusive v2 tariff and you’ll be placed on our single rate Standard Variable tariff.

Other things you may need to know:

• This is a tracker tariff, the period of the tariff is fixed but the prices may vary. The standing charge and unit rates track the Ofgem Price Cap so may change every three months.
• We apply a discount of at least 10p/kWh (including VAT) to the overnight rate which applies from 1am to 4am and add a premium of 10p/kWh (including VAT) to the peak rate which applies from 4pm to 7pm. The standing charge is zero for the duration of this tariff.
• The tariff is fixed for a period of 12 months.

Our Export Variable Value tariff is available for customers who:

• Receive their electricity supply from EDF at the start of this Agreement - we may switch you to the Export Variable tariff if you switch to another electricity supplier during the Term of this Agreement and we will notify you if we do this.
• Have an installed generation capacity which consists of Anaerobic Digestion (AD), solar photovoltaic (PV), onshore wind, hydro generation only or micro combined heat and power (micro-CHP) and you will only export electricity to us from this installation.
• You will only use these installations to export electricity as part of this agreement.
• Have an export meter installed capable of recording readings at half hourly intervals and preferably auto sends readings.*
• The Total Installed Capacity of the installation is 5MW or less (or 50kW or less for micro-CHP). This tariff does not make payments for capacity above this cap.
• Have provided an MCS certificate (or an alternative that satisfies equivalent standards to MCS as determined by EDF at its discretion) for the installation
• Have a DNO letter for the installation.
• Have confirmed you do not receive or benefit from the FIT Export Tariff or receive Smart Export Guarantee (SEG) payments from another energy supplier.

* Your smart meter needs to be continuously communicating with us so we can set you up on Export tariff and be able to bill you based on your half hourly meter reads. If the meter is not capable of sending us half-hourly readings automatically, you will provide actual readings from the export meter every quarter or sooner when requested.

Other things you may need to know about your tariff:

• The prices are variable - so the price we pay for your export may change but we’ll give advance notice at edfenergy.com/SEG
• Export Variable tariff starts once the export MPAN for the installation is registered with us. We’ll confirm the start date once we know more details about your installation.
• You can end this Agreement at any time by giving us 28 days written notice, and if you are a residential customer, can cancel it within 14 days of it starting.
• There are no exit fees for cancelling or ending the Agreement. 

You can view the full terms and conditions here

Our Export Exclusive v2 tariff is available for customers who:

• Have had solar panels (with or without a battery) installed after 1 April 2025 by Contact Solar.
• Have solar photovoltaic (PV) panels at their home (with or without a battery) and no other generation technologies.
• Will only export electricity to EDF under this tariff, and do not have any other export arrangements in place.
• Have an export smart meter installed which is capable of recording readings at half-hourly intervals.*
• The Total Installed Capacity is 50kW or less. This tariff does not make payments for capacity above this cap. If your capacity is above this cap, please contact us to ask about our Export Variable tariffs.
• Have an MCS certificate for the installation.
• Have a DNO letter for the installation.
• Are a residential customer of EDF and supplied by EDF for their electricity at their home.
• Have confirmed they do not receive or benefit from the FIT Export Tariff or receive Smart Export Guarantee (SEG) payments from another energy supplier.

* Your smart meter needs to be continuously communicating with us so we can set you up on Export tariff and be able to bill you based on your half hourly meter reads. If the meter is not capable of sending us half-hourly readings automatically, you will provide actual readings from the export meter every quarter or sooner if we request this.

Other things you might need to know about your tariff:

• The Export Excusive 12m v2 tariff starts once the export MPAN for your installation is registered with us. We’ll confirm the start date once we know more details about your installation.
• There are no exit fees for cancelling or ending the Agreement.
• We will switch you to Export Variable tariff if you switch to another electricity supplier during the Term of this Agreement. We will tell you when we do this along with the prices and terms that will apply.

You can view the full terms and conditions here.

Our Export Exclusive tariff is available for customers who:

• Have an installed generation capacity which consists of Anaerobic Digestion, PV, onshore wind and/or Hydro generation only.
• You will only use these installations to export electricity as part of this agreement.
• You will need to be a Contact Solar customer from 5 July 2024.
• Have an export smart meter installed which is capable of recording readings at half-hourly intervals.*
• The overall generation payment limits TIC of less than 5MW and a total heat and power (micro CHP) up to 50kw.
• Have an MCS certificate.
• Have a DNO letter.
• Are supplied by EDF for their Electricity

* Your smart meter needs to be continuously communicating with us so we can set you up on Export tariff and be able to bill you based on your half hourly meter reads. If the meter is not capable of sending us half-hourly readings automatically, you will provide actual readings from the export meter every month.

Our Feed in Tariff is available for customers who have:

• An installed generation capacity which consists of Anaerobic Digestion, PV, onshore wind and/or Hydro generation only.
• You will only use these installations to export electricity as part of this agreement.
• An export smart meter installed which is capable of recording readings at half-hourly intervals.*
• The overall generation payment limits TIC of less than 5MW and a total heat and power (micro CHP) up to 50kw.
• Proof of ownership.
• An accreditation certificates for the installation.

*If the meter is not capable of sending us half-hourly readings automatically, you will provide actual readings from the export meter every month.

To be eligible for our Heat Pump and Power Tracker tariff, you’ll need:

• To have agreed a contract to have an Ideal heat pump installed by EDF Heat Pumps and paid a deposit by 28th February 2025
• An air source heat pump installed by 30 September 2025
• A smart meter
• To be opted into half-hourly meter reads*
• To pay by Direct Debit

* Your smart meter needs to be continuously communicating with us so we can set you up on our Heat Pump & Power Tracker tariff and be able to bill you based on your half-hourly meter reads. We’ll send written confirmation to let you know if your smart meter has accepted your new tariff. If we’re unable to communicate with your meter at any time, or you don’t fulfil any of the other eligibility criteria, we won’t be able to keep you on our Heat Pump & Power Tracker tariff and you’ll be placed on our single rate Standard (Variable) tariff. This does not apply during December 2025.

Other things you may need to know:

•  This is a tracker tariff, the period of the tariff is fixed but the prices may vary. The standing charge and unit rates track the Ofgem Price Cap so may change every three months
   We apply a discount of 10p/kWh (including VAT) to the unit rate for 6 hours a day (4-7am, 1-4pm)
• You'll receive free electricity during the month of December 2025
• The tariff lasts for a fixed period of three years
• There are no exit fees. 

You can end your contract at any time by changing tariff or supplier, or moving home without taking your tariff with you.

To be eligible for our Heat Pump and Save Tracker tariff, you’ll need:

• To have agreed a contract to have an air source heat pump installed by EDF Heat Pumps and paid a deposit between 1st April 2025 and 30th September 2025
• An air source heat pump installed by 31st December 2025
• A smart meter
• To be opted into half-hourly meter reads*
• To pay by Direct Debit

* Your smart meter needs to be continuously communicating with us so we can set you up on our Heat Pump and Save Tracker tariff and be able to bill you based on your half-hourly meter reads. We’ll send written confirmation to let you know if your smart meter has accepted your new tariff. If we’re unable to communicate with your meter at any time, or you don’t fulfil any of the other eligibility criteria, we won’t be able to keep you on our Heat Pump stack and save tariff and you’ll be placed on our single rate Standard (Variable) tariff.

Other things you may need to know: 

• This is a tracker tariff, the period of the tariff is fixed but the prices may vary. The standing charge and unit rates track the Ofgem Price Cap so may change every three months.
• We apply a discount of 10p/kWh (including VAT) to the unit rate for 6 hours a day (4-7am, 1-4pm).
• The tariff lasts for a fixed period of 12 months from the date you sign up.
• You'll pay no standing charges for the 12 months.
• There are no exit fees.

You can end your contract at any time by changing tariff or supplier, or moving home without taking your tariff with you.

Welcome Utilita Premium is available to customers who:

• Were formerly supplied by Utilita and transferred to EDF on 8 November 2025

If you don’t already have a smart meter installed at your property, we will contact you to arrange an appointment for installation. If you decide to decline the opportunity to have a Smart meter fitted, you may not be eligible for some of our discounts, services or Smart meter tariffs which may save you money.

Things you need to know about your tariff:

• Standing charge and unit rates track those of the Ofgem cap and so may change every three months.
• This tariff has no end date.
• There are no exit fees for leaving the tariff.

This tariff is only available to former Utility Point customers who were transferred to EDF as part of the Supplier of Last Resort instruction from Ofgem.

As part of this contract, if you don’t already have a smart meter installed at your property, you agree to have one fitted. We will contact you to arrange an appointment for installation. If we do not receive a response from you we will book you an appointment on your behalf and inform you of the date for your confirmation. If you repeatedly refuse to allow us to install a smart meter, or do not respond to our attempts to contact you to arrange an appointment for installation, you may not be eligible for discounts, certain of our services or smart meter tariffs which may be cheaper. 

You can end your contract at any time by changing tariff or supplier, or moving home without taking your tariff with you. However, if this contract ends more than 49 days before its end date for any reason you may need to pay an exit fee. You can find out what exit fees apply and the value for the tariff you are on by viewing the relevant tariff information label at www.edfenergy.com/til or by calling us.

The More Together tariff is available to EDF, Imtech and EDF Trading staff who use their EDF Employee Number or, where the individual does not have an EDF employee number, the dedicated offer code issued to them by EDF, when signing up to this tariff. This tariff can only be taken for one premise per member of staff. Employees of EDF Holdings Limited (reg. no. 06930266), EDF Trading Limited (reg. no. 06930266) or ESCCI Limited (reg. no. 09752439) or their subsidiaries and who are resident in Great Britain are also eligible.

Renewal Exclusive Fixed Nov25v2 is only available to customers who:

• Are an existing EDF customer who are currently on an EDF tariff that has an end date in the near future - Please see below for more information on the tariff this is applicable to.
• Have a smart meter*

*If you don’t already have a smart meter installed at your property, by signing up to this tariff you agree to have one fitted. If you haven’t had your smart meter installed within three months of your tariff start date we’ll transfer you onto our deemed contract. A deemed contract may have different price to your current tariff and we recommend that most customers will be better off on their current tariff. You can find details at Deemed Terms & Conditions (edfenergy.com)

Other things you may need to know:

• The tariff will provide fixed prices for a fixed term.
• Exit fees may apply

You can end your contract at any time by changing tariff or supplier, or moving home without taking your tariff with you. However, if this contract ends more than 49 days before its end date for any reason you may need to pay an exit fee. You can find out what exit fees apply and the value for the tariff you are on by viewing the relevant tariff information label at www.edfenergy.com/til or by calling us.

• Renewal Exclusive Fixed Nov25v2 is available to existing EDF customers who have a tariff ending on 30 September 2024

EDF Ensure is available to customers who:

• Have a Smart meter*
• Opt in to receive paperless bills via MyAccount.

* If you don’t already have a smart meter installed at your property, by signing up to this tariff you agree to have one fitted. If you haven’t had your smart meter installed within three months of your tariff start date we’ll transfer you onto our deemed contract. A deemed contract may have different price to your current tariff and we recommend that most customers will be better off on their current tariff. You can find details at Deemed Terms & Conditions (edfenergy.com)

Other things you may need to know:

• This is a tracker tariff, the period of the tariff is fixed but the prices may vary. The standing charge and unit rates track the Ofgem Price Cap so may change every three months.
• We apply a discount of 6.53p/day (excluding VAT) to the standing charge for each fuel, this is equivalent to 6.8565p/day or £25.02 a year, including VAT.

You can end your contract at any time by changing tariff or supplier, or moving home without taking your tariff with you. However, if this contract ends more than 49 days before its end date for any reason you may need to pay an exit fee. You can find out what exit fees apply and the value for the tariff you are on by viewing the relevant tariff information label at www.edfenergy.com/til or by calling us.

Empower Tracker Exclusive is available to customers who:

• Have a smart meter
• To be opted into half hourly meter reads*
• To pay by Direct Debit
• You will need to be a Contact Solar customer from 5 July 2024

*Your smart meter needs to continuously communicate with us so we can set you up on our Empower Tracker Exclusive tariff and bill you based on your half-hourly meter readings. We’ll send written confirmation to let you know if your smart meter has accepted your new tariff. If we’re unable to communicate with your meter at any time, we won’t be able to keep you on our Empower Tracker Exclusive tariff and you’ll be placed on our single rate Standard Variable tariff.

Other things you may need to know:

• This is a tracker tariff, the period of the tariff is fixed but the prices may vary. The standing charge and unit rates track the Ofgem Price Cap so may change every three months.
• We apply a discount of at least 10p/kWh (including VAT) to the overnight rate which applies from 1am to 4am and add a premium of 10p/kWh (including VAT) to the peak rate which applies from 4pm to 7pm. The standing charge is zero for the duration of this tariff.
• The tariff is fixed for a period of 12 months.

Full Terms & Conditions apply - ECO 20:20 welcome booklet (PDF)

Full Terms & Conditions apply - Ex-iSupply Customers full terms and conditions

Our EVolve v3 tariff is available for customers who have:

• Told us that they have an electric vehicle*
• A smart meter**
• Opted into half hourly meter reads
• Agreed to pay by Direct Debit

*During the period you are on this tariff we may also ask for proof of your EV at any time. If you no longer have an EV during the period you are on the tariff you must inform us of this and we help find a more suitable tariff**If you don’t already have a smart meter installed at your property, by signing up to this tariff you agree to have one fitted. If you haven’t had your smart meter installed within three months of your tariff start date we’ll transfer you onto our deemed contract. A deemed contract may have different price to your current tariff and we recommend that most customers will be better off on their current tariff. You can find details at Deemed Terms and Conditions (edfenergy.com)

Standing charge and unit rates track those of the Ofgem cap and so may change every three months.

• Standing charge equals the minimum of the rate initially agreed and that of the Ofgem cap.
• Day unit rate equals the minimum of the rate initially agreed and that of the Ofgem cap.
• Overnight unit rate (which applies from midnight to 5am) equals the minimum of the rate initially agreed and that of the Ofgem cap minus 10p/kWh (including VAT).