Even the most prepared drivers get caught out. If your electric vehicle breaks down, the most important thing is to get to a safe place. Use any remaining charge to get off the road or onto the hard shoulder.
It's usually safest to leave your EV. Use the door nearest the verge or pavement, ensuring on a motorway that all passengers wait with you behind the barrier well away from the traffic. Only then should you call the emergency services if needed, or your breakdown provider.
It won't normally be possible to get an EV moving again once it's run out of battery, so don't put yourself or your car at risk by trying to get a friend to tow it - leave it to the professionals. Even if you're not a member at the time you breakdown, major breakdown services including the AA, RAC and Green Flag will come to rescue you.
Before help arrives, check your EV handbook for any restrictions on towing, which may damage the car's systems. While some EVs can be towed, as long as their drive wheels are kept off the ground, others can only be moved on a flat-bed truck. If you're not sure, insist on a flat-bed - it avoids the risk of major damage to your car.
Most major manufacturers do offer a roadside assistance package to cover you for your first years of driving an electric car, or you can include it in your leasing package. Recovery services also now offer breakdown cover designed especially for electric cars, while the RAC recently announced it was equipping some of its vans with mobile recharging points capable of topping up stranded EVs.
As drivers gain experience with electric cars, range-anxiety quickly becomes a thing of the past. The majority of daily journeys are completely feasible by electric car. Thanks to rapid charge points on 96% of all motorway service stations, it’s also easy to make longer journeys without running low on charge.