Important information about our customer phone services
Currently we're having some technical problems with our telephone system. We apologise in advance if you've been affected by this. We're working to fix the issue as quickly as possible. In the meantime, our online services are still available.
Once we’ve received your request to renew, we may be in touch with you to request an opening meter reading. Once we have processed your renewal, we will send you out your new Smart Export Guarantee contract.
Refer a friend and get a £50 Amazon voucher
For every friend you introduce who then takes out a new electricity and gas tariff, we'll give you both a £50 Amazon.co.uk Gift Card. It's a win-win!