The Warm Home Discount Scheme gives a one-off payment of £150 to electricity customers who are potentially struggling to pay their energy bills during the cold winter months.
If you receive the Guarantee Credit element of Pension Credit, on the qualifying date of 21 August 2022, you do not need to apply as you automatically qualify for the Warm Home Discount - Core Group 1 rebate.
If you did not qualify for the "Warm Home Discount - Core Group 1" rebate you would have needed to apply by 27 Febuary 2023.
Government changes introduced this year in England and Wales mean that, if you’re eligible to receive the £150 payment, you don’t need to apply.
The Department for Work and Pensions (DWP) will write to you from November 2022 if you qualify for the Warm Home Discount – Core Group 1 or Core Group 2 rebate.
This letter will contain any next steps you may need to take to receive the rebate.
Warm Home Discount is a Government-led scheme which requires electricity suppliers to offer additional support to people who are at risk of being fuel poor by way of a rebate of £150 to eligible customers.
There are three elements to the WHD rebate scheme:
If you have a credit meter your Warm Home Discount rebate will be credited directly to your account. Once this has been applied it will show on your next bill. You'll also be able to view this via your online account. Log into MyAccount or register now - it only takes a few minutes.
If you're a prepayment customer you'll receive a voucher in the post along with instructions on how to redeem it. Please note that you can only redeem the voucher at the Post Office. Find the nearest Post Office to you.
Smart Pay As You Go meter
If you're a smart Pay As You Go customer, the rebate will be credited directly to your electricity meter. You'll receive confirmation that this has been completed. You'll also be able to view this in your online account. Log into MyAccount or register now - it only takes a few minutes.
If you need any more information about this year's scheme, head over to our Help and Support area.
Do you need support with stress, illness, bereavement, disability or debt? We’re here to help.
With the cost of living on the rise, there's never been a better time to cut your energy bills and be kind to the planet.
We've put together some tips to help you and your family reduce your energy use in every room of your home.