Why submit a meter reading?
By regularly submitting meter reads, your bills will be based on your actual usage, rather than estimates. To put it simply – you’ll only pay for what you’ve used.
When and why to submit your meter reading(s):
- If you have received a reminder to enter your meter readings for electricity and/or gas account(s)
- If you have received an incorrectly estimated bill for your energy account(s)
- To keep your business electricity and/or gas account up-to-date. Sending us regular meter readings helps us to keep your bills as accurate as possible
How to submit your business meter reading
We offer a number of ways to submit your reading, to make it as easy as possbile:
If you are registered to MyAccount, it's quick and simple to submit and manage your meter readings ongoing. Register or log in here
If you have your account number and postcode, you can submit your current electricity and/or gas meter reading online, using the link below
- Smart Phone app
Short of time? Take a photo of your meter reading and send it to us. Download ‘EDF Energy’ for iPhone at the App Store and for Android go to Google Play
You can tell us your meter reading by using our 24-hour automated service on 0800 096 7361(1) Please have your account number to hand.
If you are in the process of switching supplier and are unable to submit your meter reading online, call us on 0800 096 2255(1). We're open Monday to Friday between 8am and 6pm.
If you wish to submit meter readings for more than five meters, please call us on 0800 404 7420(1)
How to read your business electricity meter
Your meter is a precision instrument that records the number of electricity units you have used. It has been certified by independent examiners, so you can be confident of an accurate reading. It is simple to use, and by keeping recordings of your readings, you can monitor your energy consumption and budgeting for your future electricity bills.
Your business electricity meter may be located with other meters in a communal area. To be sure the meter is for the electricity supplied to your business, please ensure it matches the serial number shown on your business electricity bill.
Our guide on how to read your business meter covers the most commonly used meters. If your particular type of meter is not covered and you would like advice on how to read it, please call 0800 096 2255(1) and one of our dedicated Business Advisers will be happy to help. We're open Monday to Friday between 8am and 6pm.
We have different meter types to suit the needs of our different business customers. Make sure that you are on the right meter so you don't pay more than you need to.
We offer a number of ways to pay your EDF Energy bill, so find the one that suits you best.
Ever wondered how we set the rates that you pay? Find out what costs go into supplying your energy.
For quick answers to questions you have about your bill, our rates, meters, tariffs and more, check out our FAQs.
We have tariffs to suit the needs of all customers. Find the one that's right for you:
- New Start For newly moved or opened businesses
- Freedom for business For the ultimate in flexibility
- Fixed for businessFor longer-term price certainty
Make sure you also read our guide to meter types to make sure you've got the right meter for your needs.
Interested in our fuel mix? You can see it here.