Moving is already a stressful and busy time, so we want to make it as easy and simple for you as we can. Whether you are simply moving in or out of a premises, or need us to supply energy to a new property, we're here to help.
Moving into new premises
If we don't currently supply your new premises, but you’d like us to:
- Choose from our range of tariffs including New Start, which is especially designed for business movers and start ups
- Once you've selected your tariff, find the meter that is right for you
- Then call our dedicated Business Moves team to set up your account
If you're already with us and you're moving to another property, and you have at least 5 months remaining on your existing contract, we may be able to transfer it with you to your new property. To make sure it's still the right fit, discuss your meter type and location with one of our SME Business Moves advisers.
Moving out of your premises
To ensure you won’t be charged any extra energy usage after you have moved out, please contact our dedicated Business Movers team once you know your moving date.
Please provide a final meter reading once you have moved out, or when your lease agreement ends and you are no longer responsible for the property. We will then organise to send a final bill to a forwarding address and refund your account if there is credit once we close your account. Remember, if you're simply moving locations you may be able to take your contract with you.
Installing a new meter
If you want to install a new electricity meter at a newly built premise, please contact our Developer Services team between 8am-5pm, Monday to Friday at 0800 068 8257(1)
Did you know we offer three meter types? Read our quick guide to meters to make sure you choose the right one for your business, potentially saving you money.
Unfortunately we are currently unable to arrange the installation of a new business gas meter.
We have tariffs to suit the needs of all customers. Find the one that's right for you:
- New Start For newly moved or opened businesses
- Freedom for business For the ultimate in flexibility
- Fixed for businessFor longer-term price certainty
Make sure you also read our guide to meter types to make sure you've got the right meter for your needs.
Interested in our fuel mix? You can see it here.
Sign up or log in to your online account 'MyAccount' where you can:
- Submit meter readings
- View and download bills
- Pay bills online, securely
- Sign up to paperless billing
- Manage your account on the go
We can work to find you the best solution for your needs for up to 50 properties, whether you're a landlord, local authority or property developer. If you have more properties, our Large Business team will be delighted to help you.