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Our gas price decrease

We remain committed to providing value for our customers, and that’s why we're announcing a Standard (Variable) gas price reduction, effective 11 February.

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Our customer commitments

In 2012, our CEO made three promises to our customers: to deliver fair value, better service and simplicity

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We're here for extra help

Our Personalised Support Service brings together five services for helping customers who are most in need

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Energy saving for your home

Keeping household costs down is really important. Find out about the latest energy-saving schemes here

smart thermostat EDF Energy


Our smart thermostat lets you control your heating anytime, from anywhere; so you’re not wasting money heating an empty home

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Our energy

Customer service agent on the phone

Help Centre

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Work with us

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