Useful phone numbers for SME businesses

We know you’re busy so a quick call to us(1) can get you moved onto a new product, solve a query on your account or allow you to submit a meter read for an accurate bill. If you are looking for contact information for your home energy account, please visit our residential page for phone numbers and other ways to get in touch

  • Business customer services (Mon - Fri 8am - 6pm)
    0800 096 2255
  • Business sales (Mon - Fri, 8am - 5pm)
    0800 015 9097
  • Business Movers (Mon - Fri 8am - 5pm)
    0800 404 7413
  • Business meter reading (24hr)
    0800 404 7421
  • Calling from abroad - all enquiries (Mon - Fri 8am - 6pm)
    +44 113 820 7118
  • Customer services for home customers (Mon - Fri 8am-8pm, Sat 8am-2pm)
    0800 056 7777


Gas or electricity emergency? See what to do here.

Get a quote for your business electricity

If you are a small to medium sized business, here are 3 simple ways to get a quote for your electricity:

It will be helpful to have a recent electricity bill to hand when getting your quote.

Our small business team can quote businesses with up to 50 sites. 

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Send us an email

We understand you are busy, so why not fill out our contact form with your question or comment and we'll respond as quickly as we can.

Manage your account online

Sign up or log in to your online account 'MyAccount' where you can: 

  • Submit meter readings
  • View and download bills
  • Pay bills online, securely
  • Sign up to paperless billing 
  • Manage your account on the go
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FAQs

Before you call us, why not check out our frequently asked questions to see if you can find the answer you are looking for? 

Write to us

You can write to us at:

SME Customer Services
EDF Energy
Freepost RRYZ-BGYG-JCXR
334 Outland Road
Plymouth
PL3 5TU

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Is your contract up for renewal?

Find out what your options are if you are coming up to or have passed your renewal date. You might even get a better deal.

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Submit your meter reading in seconds, anytime

As long as you have your account number and postcode, you can submit your meter reading.

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Hand in your notice

If you are ready to leave EDF Energy, then please complete our form to officially let us know. But before you do so, please get in touch to see whether there's anything we can do to change your mind.

Want to switch?

Thinking of switching?

To find out more about the benefits of becoming one of our business customers, please call us free on 0800 015 9097(1)

For a fast instant quote in two short steps, get an online quote now.

Or request a call back.

Can't switch yet?

If you’re currently in a contract with another energy supplier but thinking of switching, fill out our call back form and let us know when your current contract ends.

We’ll contact you nearer the time with a competitive quote.

See all our tariffs

We have tariffs to suit the needs of all customers. Find the one that's right for you:


Make sure you also read our guide to meter types to make sure you've got the right meter for your needs. 

Interested in our fuel mix? You can see it here.

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How to pay your bill

We offer a number of ways to pay your EDF Energy bill, so find the one that suits you best.

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Business Thank yous

A range of great offers that we've hand picked to help you save money on everyday essentials or services for your business.

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Looking for energy for the home?

We offer a range of competitive contracts for electricity and gas for your home.