Fixed + Peace of Mind

We guarantee your unit price will stay fixed in all but exceptional circumstances - no matter how much electricity you use.(1)

Call us for a quote on 0800 328 0404(2)

View contract details on Fixed + Peace of Mind

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Electricity costs

Fixed for the duration of your contract, with no restriction on the amount of electricity you use.

We will purchase your wholesale energy when you sign your contract, so if the wholesale energy market rises, you'll be safe in the knowledge that these costs won't change. There are no volume tolerance restrictions, so you can use energy as you need to without worrying about a surcharge cost for exceeding a volume tolerance threshold.

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Delivery costs

Fixed for the duration of your contract.

We stand by the assumptions we make about the cost of delivering electricity through the network when we calculate your unit price. If we get our assumptions wrong, we’ll swallow the cost.

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Government incentives

Fixed for the duration of your contract.

We stand by the assumptions we make about the cost of Renewables Obligation and Feed In Tariff scheme incentives when we calculate your unit price. If we get our assumptions wrong, we’ll swallow the cost.

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Cost of our service

Fixed for the duration of your contract.

We keep our costs to serve you as low as we can and we guarantee that they won’t rise during your contract.

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Meter type

Non Half Hourly & Half Hourly.

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Contract duration

Up to 36 months.

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Consumption volume

0-50 GWh.

Which broadly equates to a spend of up to £5 million per year.

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Electricity Market Reform

Free from any future pricing increase as a result of Electricity Market Reform (EMR). Available for new contracts for any term up to 36 months, that end no later than 30 September 2017(3).


Fixed + Protect

Fix your unit price, with a generous tolerance on how much your electricity use can vary from our forecasts, for the duration of your contract. We protect you from big rises in the cost of renewable energy incentives. Enjoy a lower unit price than our Fixed + Peace of Mind contract.

View contract details on Fixed + Protect

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Electricity costs

Fixed for the duration of your contract, with a 20% limit on how much your actual energy use can vary from your forecast.

We will purchase your wholesale energy when you sign your contract. So if the wholesale energy market rises, you’ll be safe in the knowledge that these costs won’t change. If you use 20% more or 20% less energy than you thought you would, we may add a surcharge.

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Delivery costs

Fixed for the duration of your contract.

We stand by the assumptions we make about the cost of delivering electricity through the network when we calculate your unit price. If we get our assumptions wrong, we’ll swallow the cost.

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Government incentives

Protected for the duration of your contract against rises up to 40%.

We stand by the assumptions we make about Renewables Obligation and Feed-in-Tariff costs, unless they rise more than 40% above our forecast, in which case we reserve the right to recover the difference. As you take on some of the risk of rises in cost, the unit price is lower than our Peace of Mind contract.

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Cost of our service

Fixed for the duration of your contract.

We keep our costs to serve you as low as we can and we guarantee that they won’t rise during your contract.

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Meter type

Non Half Hourly & Half Hourly.

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Contract duration

Up to 36 months.

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Consumption volume

0-50 GWh.

Which broadly equates to a spend of up to £5 million per year.


Fixed + Reflective

Fix your electricity price, with a small tolerance on how much your electricity use can vary from our forecasts, for the duration of your contract. You pay the actual costs of delivery and renewable energy incentives. The unit price is lower than our Fixed + Peace of Mind and Fixed +Protect contracts.

View contract details on Fixed + Reflective

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Cost of electricity

Fixed for the duration of your contract, with a 10% limit on how much your actual energy use can vary from your forecast.

We will purchase your wholesale energy when you sign your contract, so if the wholesale energy market rises, you’ll be safe in the knowledge that these costs won’t change. If you use 10% more or 10% less energy than you thought you would, we may add a surcharge.

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Cost of delivery

Variable over the course of your contract as service providers confirm their costs to us.

We pass on the costs of delivering electricity through the grid as they become available to us. Because you take on the risk of rises in cost, the unit price is lower than our Protect and Peace of Mind contracts.

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Cost of renewable energy incentives

Variable over the course of your contract as the government confirms their costs to us.

We pass on the costs of renewable energy incentives as they become available to us. Because you take on the risk of rises in cost, the unit price is lower than our Protect and Peace of Mind contracts.

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Our costs

Fixed for the duration of your contract.

We keep our costs to serve you as low as we can and we guarantee that they won’t rise during your contract.

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Meter type

Half Hourly.

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Contract duration

Up to 24 months.