You've probably seen the news that rapidly rising wholesale gas prices are creating big challenges for Britain.
We understand that this may be a worrying time and want to reassure you that your energy is safe.
We're here for you
We're getting a high number of calls right now so call waiting times are much longer than usual. Please help us free up the lines for those who need us most.
Find ways to self-serve and other ways to contact us. Plus we've got some ideas on ways that could help you save. Thanks for your patience at this time.
Welcoming Utility Point customers
We are delighted to welcome Utility Point customers. We've already started supplying your energy, so there's nothing you need to do right now. We'll work with Utility Point to transfer you over to our systems. In the meantime, there's no need to contact us at this stage. Just sit back and relax whilst we do the work. We'll be in touch shortly.
Make sure your boiler is happy and healthy
Keep warm this winter with our range of boiler service and maintenance plans and home emergency insurance.
Boiler problems? Get your boiler up and running again with our boiler repair services or need to replace your boiler quickly we can help!
We've teamed up with BOXT, offering our customers £75 off a new boiler
Drive electric and help reach Net Zero
Driving electric cars (EVs) will help cut Britain’s carbon emissions. We have everything you need to drive electric – electric car leasing deals, home charging points and 100% renewable zero carbon EV tariffs(1).
Our electricity and gas tariffs
All of our home energy tariffs are backed by zero carbon electricity as standard(2).
Helping you to save on heating this winter
Why spend money heating your home for it to escape outside? That's what you could be doing if your home isn't properly insulated.
Adding insulation to your loft, walls and floor can save you up to £570 per year(3), wasting less energy and lowering your home's carbon emissions.