The government have announced measures that will help customers this winter with their energy bills. You can find the latest information on our Government Energy Price Guarantee page.
Most customers don't need to do anything to benefit from the Government Energy Price Guarantee. There are a small number of customers who we're contacting individually to let them know their options and offer them the opportunity to switch to our cheaper Standard (Variable) tariff at no extra cost.
It's more than likely that you're better off staying with your current energy supplier right now. This is due to the rising energy prices. Want us to alert you when energy prices go down? Sign up for our price alert emails, and we'll let you know when this happens.
We're here to help you through this difficult time and are proud to be named by Citizen's Advice as the UK’s best energy supplier.
We continue to work hard on improving our services. Ofgem's evaluation of suppliers’ Direct Debit processes assessed that EDF showed 'no significant issues'. We'll continue to improve our Direct Debit process to support customers. This includes a review of the accounts of customers whose Direct Debits have been increased by 100% or more.
Rising wholesale gas costs around the world have seen energy prices skyrocket.
That’s why we’re busy building Britain’s own wind, nuclear and solar energy supply – to reduce our reliance on energy imports and help prevent future gas price rises.
Have you got a smart meter? Energy hub(2) uses your smart meter data to give you a personalised view of your energy use, with tips to help you save money and cut your carbon footprint. All positive steps to help Britain Achieve Net Zero.
Start today! Log into MyAccount to view your Energy Hub
With rising energy prices, we're all looking for ways to save on energy, as well as keep warm next winter.
Did you know a well-insulated home can cut heat loss by 33%?(4)
We've teamed up with professional insulation installers to help you get your home working as efficiently as possible.
We've teamed up with DriveElectric, one of the UK's leading EV lease providers, to bring you hand-picked EV leasing deals.
Don't miss out, check out this deal and start your electric adventure.
Driving electric cars (EVs) will help cut Britain’s carbon emissions. We have everything you need to drive electric – electric car leasing deals, home charging points and 100% renewable zero carbon EV tariffs(5).
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Save £70 with Energy Hub. Savings estimated on sample from Apr20-Apr22 of 1500+Energy Hub users who use Energy Breakdown and logged in 5+ times. Costs based on Ofgem typical annual consumption positioned against projected Standard (Variable) consumption costs of Oct22-Sep23.
Energy Hub is accessible in MyAccount. It is available for residential smart metered customers that have both electricity and gas supplied by EDF on a single rate tariff, or those who are supplied electricity by EDF on a single rate tariff. The smart meter must also be commissioned.
Estimates based on a gas-heated detached home. Figures are based on fuel prices as of April 2022. Source: Energy Saving Trust for roof and loft insulation and cavity wall insulation.
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EDF's EV tariffs are backed with 100% zero carbon renewable electricity. Electricity for EDF's GoElectric tariff comes from renewable sources like wind, solar, biomass, tidal and hydroelectric. At the end of each fuel mix reporting year, EDF will make sure they've purchased enough renewable electricity from EDF owned renewable generation to match the total volume of electricity supplied to all their customers on the GoElectric tariff. A fuel mix reporting year begins on 1 April and ends on 31 March the following year. UK Fuel Mix disclosure information published by the Government (BEIS), recognises electricity from wind, solar and nuclear fuel produces zero carbon dioxide emissions at the point of generation. See EDF's tariff table for more information.
UK Fuel Mix disclosure information, published by Government Department BEIS, recognises electricity from wind, solar and nuclear fuel produces zero carbon dioxide emissions at the point of generation.
The zero-carbon electricity purchased is supplied to the National Grid. Customers receive electricity via the National Grid, not directly from zero-carbon generators.
The below table summarises zero-carbon generation by company demonstrating EDF generating 34.3%. The data supporting the table below and the % values is sourced from a mixture of industry settlement data and the UK government renewable obligation database.
| ZERO-CARBON GENERATION SUMMARY BY COMPANY | 2021 | 2021 | |
| Supplier name | zero-carbon | GWh of zero-carbon electricity generation | % of overall zero-carbon electricity generation |
| EDF | zero-carbon | 34,230 | 34.3% |
| CENTRICA | zero-carbon | 8,248 | 8.3% |
| RWE | zero-carbon | 3,958 | 4.0% |
| E.on | zero-carbon | 982 | 1.0% |
| SSE | zero-carbon | 4,770 | 4.8% |
| ScottishPower | zero-carbon | 3,792 | 3.8% |
| Drax | zero-carbon | - | - |
| Orsted | zero-carbon | 7,798 | 7.8% |
| EPH | zero-carbon | - | - |
| Equinor | zero-carbon | 1,018 | 1.0% |
| Vattenfall | zero-carbon | 1,468 | 1.5% |
| Fred Olsen Renewables | zero-carbon | 698 | 0.7% |
| Macquarie | zero-carbon | 2,926 | 2.9% |
| Ventient Energy | zero-carbon | 482 | 0.5% |
| Statkraft | zero-carbon | 303 | 0.3% |
| Eneco | zero-carbon | 309 | 0.3% |
| Falck Renewables | zero-carbon | 201 | 0.2% |
| RES | zero-carbon | 228 | 0.2% |
| SGRE | zero-carbon | 215 | 0.2% |
| Greencoat | zero-carbon | 581 | 0.6% |
| Community Windpower | zero-carbon | 283 | 0.3% |
| OTHER | zero-carbon | 27,229 | 27.3% |
| TOTAL | zero-carbon | 99,772 | 100% |
