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With EDF you’ll always get great customer service

  • Manage your energy account online 24/7
  • Switch with zero hassle today!

Recommended by customers on Trustpilot

EDF are organised, friendly, thoughtful & helpful. I have been with them for years and I will continue to stay with them. 

Kay,
Date of experience: 27/02/23

EDF, this is an excellent company to deal with, they always keep me informed, and are easy to contact.

Mr Dineen,
Date of experience: 25/02/23
Price cap update

Ofgem, the energy regulator, has announced that starting from 1 January, the energy price cap will increase to £1,928 a year for a typical household.(1) These new prices will be applied automatically. We will write to any customers impacted by this in the coming weeks to update them on what this means. Read Ofgem's press release.

If you're having trouble paying your energy bills, we're here to help. You can check out our help centre for more information and support.

Business customers can get help with the following schemes

Energy Bills Discount Scheme - This rebate scheme runs from 1 April 2023 to 31 March 2024. It gives eligible business customers a discount against the wholesale part of their unit rate. Any business customers who are Energy Trade Intensive Industries (ETII) can apply for additional support.

Other ways to save with EDF

Save around £50 with Energy Hub(2)

Have a smart meter? Energy hub(3) uses your smart meter data to give you a personalised view of your energy use. Tips to help you save money and cut your carbon footprint. All positive steps to help Britain Achieve Net Zero. 

Start today! Log into MyAccount to view your Energy Hub

Upgrade your heating to an ashp

With gas boilers being phased out, many homeowners want to upgrade their heating systems. An energy-efficient air source heat pump can save energy and reduce your carbon footprint. 

Upgrading your heating system to an air source heat pump helps reduce your carbon footprint. Prices start from £3,500 in England and Wales or £3,000 in Scotland (including the government grant).

Get an air source heat pump
Woman sitting on a chair in a cosy insulated room

Insulation

Insulation is one of the most cost-effective ways to lower your energy costs and keep your home warm. 

Cavity wall and loft insulation together can save you up to £995 per year on bills.(4)

modern house with solar panels

Solar

Solar panels are now cheaper and more efficient than they've ever been. Solar batteries make your solar energy last even longer.

Start generating and storing your own energy today and save up to £565 per year.(5)

new boiler in a kitchen
Get 50% off the first 3 months

Boiler cover

Make sure your boiler and home are running smoothly. Choose from our range of maintenance and support plans or insurance options. 

Take advantage of our winter promotion.(6)  T&Cs apply

Drive electric and help reach Net Zero

Driving electric cars (EVs) will help cut Britain’s carbon emissions. We have everything you need to drive electric – electric car leasing deals, home charging points and zero carbon EV tariffs(7) .

Get on the road to zero carbon

Building for the future

Helping build Britain's wind, nuclear and solar energy supply

Rising wholesale gas costs around the world have seen energy prices skyrocket, especially in Britain where we import most of our gas.

That's why we're busy building Britain's own wind, nuclear and solar energy supply - to reduce our reliance on energy imports and help prevent future gas price rises. 

With EDF you get

Zero Carbon icon

Zero Carbon

Britain's biggest generator of zero carbon electricity(8)

 

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Zero Hassle

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