We're here for you in tough times

You've probably seen that wholesale energy prices are continuing to increase.

We're sorry this is affecting you, find out how we can help. We're here to help you through this difficult time.

If you're worried about energy price rises or struggling to pay, we have advice and ways to help.

All our best prices for existing customers are available online via our app on in MyAccount. Unfortunately, our team won't be able to offer a cheaper price over the phone.

EDF mobile app screen shot showing how to take a meter reading


Keep on track and send us a meter reading

If you have a standard meter, or your smart meter isn't sending us readings, you can quickly send us a meter reading online.

Need extra help on how to read and submit a meter reading online? Head to our help centre for more information.

A smart meter can help you save

It's important now, more than ever, to stay in control of your energy. With a smart meter, you'll easily be able to track your energy usage and see where you can save so that you can lower your bills and your carbon footprint.

Smart benefits include:

  • Upgrade your meter at no extra cost
  • You're in control - you can see the cost of your energy
  • Receive more accurate bills
  • Get a better idea of where you use energy in your home with Energy Hub(1) 
  • If you use cards or keys, you can top up online

Save up to £1,060(2) a year on your energy bills with home insulation

With rising energy prices, we're all looking for ways to save on energy, as well as keep warm next winter. 

Did you know a well-insulated home can cut heat loss by 33%?(3)

We've teamed up with professional insulation installers to help you get loft and cavity wall insulation.

Make sure your boiler is happy and healthy

Keep warm this winter with our range of boiler service and maintenance plans and home emergency insurance.

Boiler problems? Get your boiler up and running again with our boiler repair services 

Need to replace your boiler quickly? We can help!
We've teamed up with BOXT, offering our customers £50 off a new boiler.

Electric cars - vauhall corsa

Drive electric and help reach Net Zero

Driving electric cars (EVs) will help cut Britain’s carbon emissions. We have everything you need to drive electric – electric car leasing deals, home charging points and zero carbon EV tariffs(4).

Manage your energy on the go with our handy mobile app

  • Make payments
  • Send meter readings
  • View and download your bill
  • Get help fast – check our FAQs, or send us a message

    Download now

    Download on the App StoreGet it on Google Play

With EDF you get

Zero Carbon icon

Zero Carbon

Britain's biggest generator of zero carbon electricity(5)

Zero Hassle

Rated 'Great' on Trustpilot

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Value & Control

Fixed Tariffs, Electric Vehicles, Low Carbon Heat, Energy Hub
Find out more