This offer has now ended
The Heat Pump & Save Tracker offer has ended. If you’ve already paid your deposit by September 30, don't worry, you’re still eligible to join the tariff and enjoy its benefits.
Still looking for a heat pump tariff? Check out our Heat Pump Tracker tariff
Benefits of the Heat Pump & Save Tracker tariff
There’s never been a better time to install a heat pump. You're likely to be eligible for a £7,500 government grant, and that’s just the beginning – the benefits go even further!
No standing charge
Say goodbye to standing charges and hello to lower energy bills. We've just launched our first one year no-standing charge tariff for heat pump users!
Save carbon
Our new heat pump tariff is backed by zero carbon electricity we generate ourselves(1).
Twice-daily discounts with no penalties
Start saving with twice-daily discounts between 4 am- 7 am and 1 pm - 4 pm, and enjoy no price hikes or penalties!
How does the Heat Pump & Save Tracker work?
Enjoy six hours of low-cost electricity every day with our Heat Pump & Save Tracker tariff, with absolutely NO price hikes - something other suppliers can't match! By adjusting your heat pump and electricity use during these times, you can save even more on your bills!
The tariff consists of three pricing rates every day, which are:
- A day unit rate based on the Standard tariff rate in your region
- Heat Pump & Save Tracker rate between 4am–7am and 1pm–4pm. During these hours, you get a discount of 10p/kWh off the Standard tariff rate in your region
- No daily standing charge. That's right, zilch, nada, nothing!
Our Heat Pump & Save Tracker tariff offers a flexible pricing model that adjusts to Ofgem's Price Cap, which is influenced by the wholesale energy costs. This means the unit rates are reviewed every three months and can change, but your 10p discount remains the same.
There are no exit fees or tie-ins, so if our Heat Pump & Save Tracker tariff doesn't work for you, you can switch to another supplier or tariff anytime.
What will my energy usage look like?
The table below provides you with an example of what your energy usage could look like.
| Energy use | Example – home type and number of residents | Typical annual electricity use (kWh)(2) | Typical annual gas use (kWh)(3) | Heat pump consumption replacing gas (3.1 more efficient)(4)(kWh) | Total electricity consumption(5)(kWh) |
| Low | Flat or 1-bedroom house; 1 to 2 people | 1,800 | 7,500 | 2,250 | 4,050 |
| Medium | 2-3 bedroom house; 2 to 3 people | 2,700 | 11,500 | 3,450 | 6,150 |
| High | 4+ bedroom house; 4 to 5 people | 4,100 | 17,000 | 5,100 | 9,200 |
Find your rates
If you're currently on our Standard tariff, simply take 10p off from your Direct Debit rate to calculate your discounted rates. If you're on a fixed tariff, there are no early exit fees, so you won’t miss out.
If you don’t have your unit rates to hand, select your region from the drop-down list to view our current Standard tariff rates (including your day rate and Heat Pump & Save Tracker tariff rate).
How do I sign up to the Heat Pump & Save Tracker Tariff?
Already an EDF customer?
- If you haven't already, you'll need to sign up for MyAccount
- You'll also need a smart meter that is set to half-hourly reads, and you'll need to do this in MyAccount
- Once your heat pump is up and running, complete this form, and we'll transfer you to the Heat Pump & Save Tracker tariff.
Got a smart meter, but yet to join EDF?
- Sign up to our Standard Variable tariff
- Sign up for MyAccount
- Once we've connected to your smart meter, you'll need to ensure it's sending us half-hourly meter reads, you can do this via MyAccount
- Once your heat pump is up and running, complete this form, and we'll transfer you to the Heat Pump & Save Tracker tariff.
Not yet with EDF and don't have a smart meter?
- Sign up to our Standard Variable tariff
- Sign up for MyAccount
- Book your smart meter installation with us in MyAccount, your smart meter will need to send us half-hourly meter reads
- Once your heat pump is up and running, complete this form, and we'll transfer you to the Heat Pump & Save Tracker tariff.
Discover the benefits of an air source heat pump
Installing a heat pump comes with many advantages, such as:
- Heat pumps can be up to 300% more efficient than a traditional gas boiler, potentially saving you money on heating costs.
- You could be eligible for a £7,500 government grant to help cover the cost. Check if you're eligible.
- You could lower your carbon footprint by around 13% a year, that's roughly a return flight from London to Perth!(6)
- Joining an air source heat pump tariff and maximising your savings!
FAQs about the Heat Pump & Save Tracker tariff
How have you calculated the saving of £363?
A typical customer can save £363 per year versus the current single-rate price cap tariff. This is based on the following;
£164 of savings are based on a customer using Ofgem’s typical domestic consumption of 2700 kWh electricity and with heating provided by an air source heat pump with a coefficient of performance (CoP) of 3.1 providing equivalent heat to that from a 94% gas boiler using 11,500 kWh of gas. A further £199.83 of savings based on 0p per day electricity standing charge based on the Q4 Ofgem price cap using a regional average. Total saving of £164 + £199 = £363 Could we also update the saving under the heat pump and save tracker to be £363.
Why do I need a smart meter to sign up for this tariff?
You’ll need a smart meter that communicates with us continuously so we can sign you up to our Heat Pump & Save Tracker tariff and bill you based on your half-hourly meter readings. This helps us bill you correctly, as your tariff provides two periods of discounted electricity.
Is there a gas version of this tariff?
No, this tariff is for electricity only, as it's linked to your air source heat pump.
Is the Heat Pump & Save Tracker tariff flexible?
Yes, this tariff offers flexibility. The price may change based on Ofgem's Price Cap, which is determined by wholesale energy prices.
There are no exit fees or tie-ins, so if our Heat Pump & Save Tracker tariff doesn’t work for you, you’re free to switch to another supplier or tariff at any time.
You'll need to pay by Direct Debit to access this tariff but keep in mind that the amount you pay each month isn’t set in stone. If your energy usage increases, your Direct Debit amount will go up.
Why can't I see my new rates on my in-home display?
We understand this is frustrating, but as we don’t own the in-home display (IHD) technology, we can't control how the rates are displayed.
Because you're on a half-hourly rate tariff, it functions differently from a two-rate tariff. In a two-rate setup, the meter has preset times, and the IHD updates instantly. But with a half-hourly tariff, the meter checks every half hour whether it's peak or off-peak and then sends that information to the IHD, which can cause a delay of up to an hour. As a result, the rates displayed may not be entirely accurate.
How do I get the most out of this tariff?
After signing up for this tariff, you'll start saving straight away. Boost your heat pump during the cheap rate times to save even more!
- Set a heating schedule to take advantage of the lower rates each day
- Turn on your water heater during the cheaper times to save on electricity
- Increase your heating by raising your thermostat during these hours, allowing your heat pump to work less during peak times.
What happens if there is a delay in getting my heat pump installed?
Don't worry, your heat pump doesn't need to be installed before the offer ends. As long as you've paid your deposit by 30 September 2025 and your installation takes place before 31 December 2025, you'll be eligible for the offer.
To find out more out more about heat pump installations, visit our installation guide.
What happens if I cancel my heat pump installation?
We understand there may be reasons why you might choose not to go ahead with a heat pump installation, and that’s perfectly fine. However, depending on when you decide to cancel, some costs may have already been incurred.
- If you cancel after EDF Heat Pumps has completed the home site survey and heat loss survey, you'll get a refund, minus £500 for the work carried out.
- If you cancel after we’ve completed the full design, the deposit will not be refunded.
- If we determine that the installation isn’t suitable for your home, we’ll provide a full refund - that’s our Heat Pump Promise.
What's the difference between this tariff and the Heat Pump Tracker Tariff?
The Heat Pump Tracker is a tariff that's available for any customer who already has a heat pump installed. Your heat pump can be from any manufacturer.
The Heat Pump & Save Tracker is an exclusive tariff available to new customers who purchase a heat pump with us and pay their deposit between 1 April and 30 September 2025.
What's the difference between this tariff and the Heat Pump & Power Tracker Tariff?
The Heat Pump & Power Tracker Tariff ended on 28 February. This tariff offered eligible customers seven years of free maintenance, warranty, and service for their heat pump, along with free electricity throughout December 2025.
On the other hand, with the Heat Pump & Save Tracker Tariff, you get the advantage of no standing charge - allowing you to save as soon as you join the tariff.
While both tariffs offer twice-daily discounts, the Heat Pump & Save Tracker Tariff eliminates the standing charge, giving you even more potential savings.