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Insulating your loft and cavity walls could save you money on your energy bills – and now we are offering it for FREE^

Loft insulation works a bit like a blanket for your roof by stopping rising heat escaping. By keeping more heat inside your home you don’t need to use as much to stay just as warm. In fact insulating a currently uninsulated loft with 270mm of new insulation, could save up to £175 and 720kg of CO2 a year1. This winter we’re offering it for free^ to help you save money.

How it’s installed
Loft insulation is usually quick and easy to install and typically takes no more than a day. The material is simply laid over the floor of the loft and then over the joists if they are visible.
The full process from you application to insulation installation takes on average three months. However, we do expect high demand on this offer and you may experience delay in installation.

We think it is important to let you know that not all properties will be suitable for insulation:

  • You won’t be eligible for free insulation if you already have more than 60mm thick loft insulation, or if we are unable to insulate at least two thirds of the total loft surface.
  • There will be a charge if you have a large (5-bedroom) or non-standard property.
  • If we need to use specialist systems or equipment to carry out the work then there will be a charge for this and we’ll advise you at the time of your survey.
  • We may be unable to offer free insulation in some areas of the UK. These include most postcodes in the Isles and northern Scotland. We’ll let you know if this is the case when you apply.

    View full eligibility criteria
    .

 

Apply for your loft insulation, or give us a call free on 0800 015 7786†.

 

^ Not all properties will be suitable for insulation. You will not be eligible for free insulation if you already have pre-existing cavity wall insulation, loft insulation that's more than 60mm thick, or if we're unable to insulate at least two thirds of the total loft surface or wall cavities. If you have a large or non-standard property, or if we need to use specialist systems or equipment to carry out the work then there will be a charge, but you'll be told about these when the survey is done. Free insulation offer only available for applications made before 31 March 2012. Please note that due to high demand you may experience a delay in insulation installation and to avoid delivery issues this offer will be reviewed if the number of applications made exceeds 200,000.

1 Savings information provided by the Energy Saving Trust. Savings based on a typical three-bedroom semi-detached gas heated house with an annual gas consumption of 18,700kWh a year, with an average  gas price of 4.49p/KwH and an electricity price of 14.39p/KwH; correct as of September 2011 and valid for 2011-12. Actual savings achieved will vary depending on type, age, main heating fuel of your home or if you choose to take increased warmth following installation of the measures.

+ If you are unable to view our pdf booklet then please go to adobe.com and download adobe acrobat reader. It’s free of charge and will only take a few minutes to install.

Cavity wall insulation helps stop heat from escaping through the walls. It’s so effective, it could save up to £135 and 550kg of CO2 a year1. So with cavity wall insulation, you can stay just as warm for less. This winter we’re offering it for free^, to help you save money.

How it’s installed
Cavity wall insulation is injected into the cavity between the outer and inner walls from the outside of your home and the work usually takes two to three hours.
The full process from your application to insulation installation takes on average three months. However, we do expect high demand on this offer and you may experience delay in installation.

We think it is important to let you know that not all properties will be suitable for insulation:

  • You won’t be eligible for free insulation if you already have more than 60mm thick loft insulation, or if we are unable to insulate at least two thirds of the total loft surface.
  • There will be a charge if you have a large (5-bedroom) or non-standard property.
  • If we need to use specialist systems or equipment to carry out the work then there will be a charge for this and we’ll advise you at the time of your survey.
  • We may be unable to offer free insulation in some areas of the UK. These include most postcodes in the Isles and northern Scotland. We’ll let you know if this is the case when you apply.

    View full eligibility criteria.

 

Apply for your cavity wall insulation or give us a call free on 0800 015 7786†.


^ Not all properties will be suitable for insulation. You will not be eligible for free insulation if you already have pre-existing cavity wall insulation, loft insulation that's more than 60mm thick, or if we're unable to insulate at least two thirds of the total loft surface or wall cavities. If you have a large or non-standard property, or if we need to use specialist systems or equipment to carry out the work then there will be a charge, but you'll be told about these when the survey is done. Free insulation offer only available for applications made before 31 March 2012. Please note that due to high demand you may experience a delay in insulation installation and to avoid delivery issues this offer will be reviewed if the number of applications made exceeds 200,000.

1 Savings information provided by the Energy Saving Trust. Savings based on a typical three-bedroom semi-detached gas heated house with an annual gas consumption of 18,700kWh a year, with an average  gas price of 4.49p/KwH and an electricity price of 14.39p/KwH; correct as of September 2011 and valid for 2011-12. Actual savings achieved will vary depending on type, age, main heating fuel of your home or if you choose to take increased warmth following installation of the measures.

+ If you are unable to view our pdf booklet then please go to adobe.com and download adobe acrobat reader. It’s free of charge and will only take a few minutes to install.

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Energy saving
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†Calls may be monitored and recorded as part of our customer care programme. Calls to ‘0800’ numbers are free from BT landlines, other network operators’ charges may vary.