This offer has now ended
The Heat Pump & Power Tracker offer has ended. If you’ve already paid your deposit by February 28 and installed your heat pump by 30 September, don't worry, you’re still eligible to join the tariff and enjoy its benefits.
Still looking for a heat pump tariff? Check out our Heat Pump Tracker tariff
I've paid my deposit, how do I join the tariff?
If you’ve already paid your deposit for an Ideal air source heat pump before February 28, 2025, please complete the following steps:
Already an EDF customer?
- If you haven't already, you'll need to sign up for MyAccount
- You'll also need a smart meter that is set to half-hourly reads, you'll need to do this in MyAccount
- Once your heat pump is set up, we’ll send you this form. Simply fill it out and we’ll move you over to the Heat Pump & Power tariff.
Got a smart meter, but yet to join EDF?
- Sign up to our Standard Variable tariff
- Sign up for MyAccount
- Once we've connected to your smart meter, you'll need to ensure it's sending us half-hourly meter reads, you can do this via MyAccount
- Once your heat pump is set up, we’ll send you this form. Simply fill it out and we’ll move you over to the Heat Pump & Power tariff.
Not yet with EDF and don't have a smart meter?
- Sign up to our Standard Variable tariff
- Sign up for MyAccount
- Book your smart meter installation with us in MyAccount, your smart meter will need to send us half-hourly meter reads
- Once your heat pump is set up, we’ll send you this form. Simply fill it out and we’ll move you over to the Heat Pump & Power tariff.
How does the Heat Pump & Power Tracker work?
With our Heat Pump & Power Tracker tariff, you can enjoy six hours of low-cost electricity daily to heat your home without any price peaks that other suppliers apply. The more you adjust your heat pump and other electricity use during these times, the more you'll save on your bills!
The tariff consists of three pricing rates every day, which are:
- A day unit rate based on the Standard tariff rate in your region
- Heat Pump & Power Tracker rate between 4 am–7 am and 1 pm–4 pm. During these hours, you get a discount of 10p/kWh off the Standard tariff rate in your region
- A daily standing rate aligned with the Standard tariff rate in your region. There is no discount on this rate
Our Heat Pump & Power Tracker tariff offers a flexible pricing model that adjusts to Ofgem's Price Cap, which is influenced by the wholesale energy costs. This means the unit rates are reviewed every three months and can change, but your 10p discount remains the same.
Don't worry about December 2025; you don't need to take any action. Your bill will be £0 for the entire month, no matter how much electricity you use.
There are no exit fees or tie-ins, so if our Heat Pump & Power Tracker tariff doesn't work for you, you can switch to another supplier or tariff anytime.
Find your rates
If you're on our Standard tariff, take 10p off from your Direct Debit electricity unit rate to find the discounted rate. If you're on a fixed tariff, you won't be charged early exit fees, so you won't miss out.
If you don't have your unit rates readily available, select your region from the drop-down list to view our current Standard tariff electricity rates (including your day rate, your tracker rate, and daily standing charge). All rates prices include VAT charged at 5% and are rounded.
Looking for a heat pump tariff?
If you missed the deadline for the Heat Pump & Power tariff, don’t worry! You can still sign up for one of our heat pump tariffs and enjoy twice daily discounts!
Discover the benefits of a heat pump
There's many benefits to installing a heat pump such as:
- An air source heat pump can be over 300% more efficient than a standard gas boiler, potentially saving you money on your heating bills
- Government funding – you're likely to be eligible for a £7,500 grant from the government
- Lower your carbon footprint by around 13% a year, that's roughly a return flight from London to Perth!(1)
Thinking about installing an air source heat pump? You’re in the right place. With over 20 years of experience, EDF Heat Pumps are the experts you can rely on. Prices start from £3,999(2)after the government grant (Price assumes reuse of a suitable existing hot water cylinder. Homes requiring a new cylinder will have an additional cost).
Ideal Heating - manufacturers you can trust
We're working with Ideal - a UK heating manufacturer that installs high-quality heat pumps in homes all over the country.
Designed right here in the UK, Ideal Heat pumps offer: exceptional efficiency, reliability and they're Quiet Mark approved.
FAQs about the Heat Pump & Power Tracker tariff
What if I'm too late to join the Heat Pump & Power Tariff?
Don't worry, the Heat Pump Tracker Tariff is another great option for you. It works like the Heat Pump & Power tariff, providing discounts twice daily.
How have you calculated the saving of £1,514?
- A typical customer can save £164 per year versus the current single-rate price cap tariff. This is based on the following; Savings are based on a customer using Ofgem’s typical domestic consumption of 2700 kWh electricity and with heating provided by an ASHP with COP of 3.1 providing equivalent heat to that from a 94% gas boiler using 11,500 kWh of gas.
- We're giving customers who install an Ideal heat pump free electricity for the whole of December 2025 saving you approximately £200 (usage and savings may vary). This saving is based on a heat pump usage of 541 kWh, 23% off-peak consumption, 2,700 kWh Ofgem average annual electricity usage, average December usage 10.1% and based on Standard Variable tariff rates that apply from 1 October 2024 to 31 December 2024.
- Ideal Heating is offering seven years of free service, maintenance and warranty, which is worth £1,150. This is made up of the market value of 4 services (4 x £225 = £900) plus the market value of the extended warranty (£250).
Why do I need a smart meter to sign up for this tariff?
Our unique pricing plans rely on smart meter technology, which enables us to get the required data to determine your cost savings. To achieve this, we'll provide you with a smart meter that sends us meter readings every 30 minutes automatically.
If you're not an EDF customer yet, get a quote and join us through our sign-up page. Once you've switched to us and have a smart meter that provides us with reads every 30 minutes, you can come back here and fill out our form to apply for the Heat Pump & Power Tracker tariff.
Is there a gas version of this tariff?
No, this tariff is just electricity, as it's linked to your air source heat pump.
Is the Heat Pump & Power Tracker tariff flexible?
Yes, this tariff is flexible. The price can change in line with Ofgem's Price Cap, which is affected by wholesale energy costs.
There are no exit fees or tie-ins, so if our Heat Pump & Power Tracker tariff doesn't work for you, you can switch to another supplier or tariff anytime – just let us know why.
Remember: even if you pay by Direct Debit, it doesn't mean the amount you pay each month is fixed. If you increase your energy usage, your Direct Debit will increase.
Why can't I see my new rates on my in-home display?
We understand this is frustrating, but unfortunately we don't own the in-home display (IHD) tech, so we can't control how the rates are displayed.
Since you're on a half-hourly rate tariff, it operates differently from a two-rate tariff. In a two-rate setup, the times are preset in the meter and the IHD updates immediately. However, with a half-hourly tariff, the meter checks every half hour whether it's peak or off-peak before sending that information to the IHD. This can cause a delay of up to an hour, which means the prices you see may not be accurate.
How do I get the most out of this tariff?
After signing up for this tariff, your savings will be automatic. Boost your heat pump during the cheap rate times to save even more!
- Set up a heating schedule in line with the daily cheaper rates
- Turn on your water heater during the hours to take advantage of the cheaper electricity rates
- Boost your heating. Set your thermostat at a higher rate during the cheaper rate times. This means your heat pump will work less during other times
Why are you only offering this with an Ideal heat pump?
We're offering this package with Ideal Heating as they're providing the 7-year service and maintenance plan as well as a 7-year warranty, worth £1,150!(3)
What happens if there is a delay in getting my heat pump installed?
Don't worry, your heat pump doesn't need to be installed before the offer ends. As long as you've paid your deposit by 28 February 2025 and your installation takes place before 30 September 2025, you'll be eligible for the offer.
To find out more out more about heat pump installations, visit our installation guide.
What happens if I cancel my heat pump installation?
If you cancel your heat pump installation after EDF Heat Pumps has completed a home site survey and a heat loss survey, you'll receive a refund minus £500 for the work that's been carried out.
If you cancel after EDF Heat Pumps has completed a full design, you'll lose your full deposit.
If we determine the installation as unfeasible and not the right option for your home, don't worry, you'll receive a full refund.
How will my free electricity appear?
All units calculated for December 2025 will be calculated at a zero unit rate and zero standing charge. Your electricity bill will show as £0 for the whole month of December 2025.
Is there a cap on the free electricity?
No, you'll get the whole month of December 2025 completely free!
Can I get the free service and maintenance plan without signing up to the tariff?
As long as you install an Ideal heat pump by 30 September 2025 and pay your deposit by 28 February 2025, you'll get the 7-year service and maintenance plan. You don't have to join our tariff but if you do, you can save an extra £364!
What's the difference between this tariff and the Heat Pump Tracker?
The Heat Pump & Power Tracker is an exclusive tariff available to customers who purchase an Ideal heat pump and pay their deposit by 28 February 2025.
The Heat Pump Tracker is a tariff we launched earlier this year. It's available for any customer who already has a heat pump installed. Your heat pump can be from any manufacturer.