EDF owned companies become endorsed by Which? Trusted Traders for zero carbon home installations
- EDF’s zero carbon home installation teams, EDF Heat Pumps, Contact Solar and Pod, are all endorsed by Which? Trusted Traders and rated ‘Excellent’ on Trustpilot.
- EDF records solar enquiries have increased by 90% since 2024, alongside a 37% rise in heat pump enquiries.
- The news comes as interest in low carbon home improvements rises sharply, according to recent research by Electrify Britain.
EDF’s wholly owned subsidiaries – EDF Heat Pumps (formerly CB Heating), Contact Solar and Pod – have received Which? Trusted Traders endorsement across all three key zero carbon home installation services: heat pump, solar and electric vehicle (EV) charge points.
The endorsement reinforces EDF’s position as one of the UK’s most trusted installers of zero carbon home solutions, with each company rated ‘Excellent’ on Trustpilot and recognised as leading installers of heat pumps, solar panels and EV charge points in homes across the UK.
The full accreditation comes when interest in low carbon home improvements is rising sharply. A recent study by Electrify Britain says that among Brits who feel jealous of others’ homes (58%), over half (55%) say it’s the tech upgrades – like solar panels, heat pumps and EV charging points – that spark envy[1].
The survey also found that more than a third (34%) of Brits say that these electric upgrades are now a ‘must have’ when buying a new home, with 43% believing that all new build homes should be electrified.
Reflecting this trend, EDF has seen a 90% increase in solar installation enquiries and 37% rise in heat pump enquiries compared to 2024. Installations have also surged by 88% for solar panels and 52% for heat pumps.
Philippe Commaret, Managing Director of Customers at EDF, said: “As demand for zero carbon home upgrades continues to grow, it’s important people feel confident in the quality of their installation. Following EDF’s recent acquisition of Pod, and EDF Heat Pumps’ accreditation earlier this year, we’re proud to be accredited by Which? Trusted Traders across all three zero carbon home installation services – solar panels, heat pumps and EV charge points.
“Low carbon technologies offer meaningful benefits for households, from lower energy bills and reduced emissions to greater control over energy use. For homeowners to fully realise the benefits, it’s important these systems are installed correctly by reputable and knowledgeable professionals. The Which? Trusted Traders badge helps identify trusted installers, offering homeowners peace of mind when making long term home improvements.”
Following a rigorous evaluation of each company’s services, customer satisfaction, and business practices, the Which? Trusted Traders endorsement confirms that all three companies meet high standards for quality, reliability, and customer service.
Phil Amy, Which? Commercial Director, said: "We are delighted to welcome EDF’s zero carbon home installation teams; EDF Heat Pumps, Contact Solar and Pod as Which? Trusted Traders.
“Which? Trusted Traders is an endorsement scheme that recognises reputable local traders. Consumers who use the service to find skilled professionals can book with confidence, knowing those who receive our stamp of approval have passed a rigorous assessment process.”
To support customers in making the switch to low carbon living, EDF continues to offer a range of zero carbon home deals designed to cut both costs and emissions. Homeowners installing an air source heat pump can unlock £351[2] in savings with the Heat Pump & Save Tracker – a one-year tariff featuring zero standing charges, no exit fees and six hours of discounted electricity daily.
Customers who purchase solar panels and a battery with EDF could also benefit from the Empower Exclusive tariff, which offers zero standing charge and the potential to pay £0 for electricity for 12 months[3].
Additionally, EDF’s ‘Pod Point Plug & Power’ bundle offers EV drivers the ability to purchase a Pod Point Solo 3S charger for an initial payment of £499[4] (compared to £999) and spread the cost over EDF’s two-year fixed tariff.
To learn more about EDF’s heat pump, solar and EV charge point installation services and bundle offers, visit: https://www.edfenergy.com/green-home-hub
[1] Research commissioned by Electrify Britain and conducted by Censuswide across 2,000 UK adults, March 2025. Electrify Britain is a campaign organisation launched by EDF and Octopus Energy to drive the widespread electrification of the UK. Its mission is to make energy cheaper, more secure, and drive economic growth through electrification. https://electrifybritain.org/
[2] A typical customer can save £351 per year versus the current single-rate price cap tariff. This is based on the following; £164 of savings are based on a customer using Ofgem’s typical domestic consumption of 2700 kWh electricity and with heating provided by an air source heat pump with a coefficient of performance (CoP) of 3.1 providing equivalent heat to that from a 94% gas boiler using 11,500 kWh of gas. A further £187 of savings based on 0p per day electricity standing charge based on the Q2 Ofgem price cap using a regional average. Total saving of £164 + £187 = £351.
[3] Savings based on July 2025 Standard Variable Price Cap and dependent on household consumption patterns. The average saving of more than £800 per year compared to the price cap assumes Ofgem typical consumption, payment by Direct Debit and national average tariff rates. A typical household (of 2-3 people and with 10-12 panels) on Standard Variable Tariff (2,700 kWh consumption with Standard electricity meter) would pay £882 per year for electricity based on July 2025 energy price cap rates. A typical household (of 2-3 people and with 10-12 panels) with 2,700 kWh of solar generation and a battery with a capacity of 3kWh will pay £0 over a year, based on July 2025 (Import and Export) Empower Exclusive tariff rates. Assumes that solar generation is prioritised to power the home with excess stored in the battery. Battery discharge is prioritised for use in peak hours. The battery is topped up using imported energy in off-peak hours and discharged during the peak. Excess energy not used for the home/ when the battery is full is exported.
[4] Exit fees apply if you cancel the tariff within two years. See Pod Point's terms and conditions and our tariff terms and conditions for more details.
About EDF
EDF is driving the transition towards An Electric Britain – a secure, affordable, low-carbon future for everyone. As Britain’s biggest generator of zero carbon electricity, we are investing more than £100 million weekly in Britain’s electricity infrastructure. We supply millions of customers with electricity and help homes and businesses switch to electricity for heating, transport and industrial processes.
We operate five nuclear power stations and more than 35 onshore wind farms and three offshore wind farms. Since 2009, EDF has invested almost £9 billion in the nuclear fleet to improve reliability and extend station lifetimes. The five generating stations currently supply about 12% of the UK’s electricity demand.
EDF is building the UK's nuclear renaissance with the construction of a new nuclear power station at Hinkley Point C. We are a minority investor (12.5%) in and major supplier to a replica plant at Sizewell C in Suffolk. Hinkley Point C and Sizewell C will provide low carbon electricity to meet 14% of UK demand and power around 12 million homes. EDF Group companies Framatome and Arabelle Solutions have a presence in the UK and manufacture critical equipment such as reactor pressure vessels and turbines.
EDF is enabling its 5 million customers, both in business and at home, to choose electric solutions that save cash and carbon, whether it is buying an electric car, generating and storing electricity, selling energy back to the grid or installing solar panels or a heat pump. In 2025, EDF’s Customers business was ranked as one of the Sunday Times’s Best Place to Work.
It is also one of the UK’s leading developers of renewable energy through EDF power solutions UK and Ireland. We have more than 2GW of renewable generation in operation and over 10GW in construction, planning and development across a range of technologies including onshore and offshore wind, solar and battery storage.
We are one of the largest suppliers to British business and a leading supplier of innovative energy solutions that are helping businesses become more energy independent. In addition, the company’s energy services business, Dalkia, one of the UK and Ireland’s largest technical service providers.
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