Energy Bills Discount Scheme
The government announced on 9 January 2023 that they will continue to provide support to businesses when the Energy Bill Relief Scheme ends on 31 March 2023. The government has shared high level detail on the Energy Bills Discount Scheme, which will be effective from 1 April 2023 to 31 March 2024.
Further information about the scheme has been published on the government website and is available here.
EDF will continue to work closely with government and keep customers informed on any updates.
Welcome to your NEPO energy centre
Save this page to your favourites - it's your energy centre to find everything you need to manage your account.
Here you'll find links to our the latest guides, webinars and events to help you set up and manage your account. We'll also keep you updated on energy industry news so you can keep ahead of the game in the energy market. Delivered by experts our interactive briefings will show you ways to save time, reduce costs and make your budget go further.
Have you had your welcome guide?
Your welcome guide includes information about your invoicing options, your supply choice and energy solutions. We've sent these out to customers, but if you think you haven't received this - please contact your Senior Account Manager Pete Fear at email@example.com
Your Prices Explained - April 2023
Your prices have recently changed, and it's important to understand what this means for your organisation.
Watch our on-demand webinar where James Lusby talks you through:
- What influences your prices?
- Walk through this “Your Prices Explained” document
- Non-Energy-Costs reconciliation process
- and where to find continued support
For the latest headlines for some of the short, medium and long-term changes we’re keeping an eye on, check out the latest Monitor Report on Market Insight here.
Issued quarterly - March, June, September and December.
Power Market update
Want to understand more about recent changes to wholesale prices and what influences them? James Chaplin - one of EDF's energy traders, explains the latest developments in the UK power market and the outlook for prices at our quarterly webinar.
Monitor Explained Webinar
Catch up on the latest in our quarterly webinar series, where the experts share more detailed updates on how the current non-energy costs impact businesses.
Latest Talk Power webinars
We run regular webinars on the Power Market (quarterly), Monitor Explained (quarterly), Net Zero, TCR and other hot topics! You can register for a whole host of our webinars now, and watch on demand our previous topics.
Billing, prices and managing your acount
MyBusiness Live Demo
Watch here as we guide you through navigating the website, downloading invoices, downloading your HH data, and raising a query or complaint.
Handy MyBusiness Video Guides
Click on the links below to watch the videos:
Smart and advanced meters
Smart and advanced meters are two meter technologies introduced nationally to help create the national energy infrastructure needed for a low carbon future.
We're now able to offer smart metering to our non-half hourly, profile class 1-4 business customers. But what's the difference between these and AMR meters, and how can I get one?
Understanding your bill
If you are having difficulty understanding any section of your bill use the interactive bill guide to help make things clearer - View guide.
Billing and Payments
See our Billing & Payments page for more information about Direct Debit, VAT and CCL.
Give a meter reading
Simply enter your meter reading details for your electricity account and click "Submit" to send directly to us online. If you have half hourly meters, you don’t need to submit a reading.
For informed energy buyers. See the latest power, gas, oil, coal and other costs driving your electricity prices, with analysis from our traders.
Blogs & Webinars
Framework update and panel
Get the latest updates about the NEPO framework (May 2021), and speak to the team in our panel discussion.
Targeted Charging Review:
Binoy Dharsi, Market Rules Advisor
Wholesale Market Update:
James Chaplin, Energy Trader
The road to Net Zero:
Join us as we discuss the road to Net Zero, and how we can support your organisation reach your objectives through energy source and solutions.
UK ETS - what you need to know
With the UK's move out of the EU, organisations that were previously participants within the EU Emissions Trading System (EU ETS) will now be part of the UK Emissions Trading Scheme. But what do these changes mean, and how can you find a route to market for allowances?
Biogas and Biomass
Here’s an inspirational partnership between RAF Marham and Future Biogas for generators looking to sell their power without subsidies.
Your guide to electric vehicles for business
Electric vehicles and fleets make a significant contribution to decarbonising our streets and we are keen to support businesses in making the change to sustainable driving.
Latest guides and cheatsheets