Useful advice on what to do in an emergency or if you have no electricity
Power cuts
First, check whether your neighbours have also lost their supply. If your neighbours don’t have power, call the emergency line for your area:
| London | East | South East |
|---|---|---|
| 0800 028 0247† | 0800 783 8838† | 0800 783 8866† |
Electrocutions
If someone is electrocuted, do not touch them until the electricity is turned off.
Once contact is broken and the electricity supply is turned off apply standard first aid.
If in doubt, call 999.