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Contacting us is easy

You can write to us, email us or call us for free – but before you do, please take a look at our questions and answers page. You may find the answer to your question is already waiting for you there.

Questions and answers »

Before you contact us, please take a look through our question and answers section.

Contact us by phone »

Please feel free to contact us by telephone - but before you do, take a look at our questions and answers section.

Contact us by email »

We are more than happy for you to contact us by email - but before you do, take a look at our questions and answers section.

Making a complaint »

We try our best to provide an excellent service for our customers – but if you have a complaint we want to know about it. We’re here to help.

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Write to us

Customer Service Team
EDF Energy
Freepost  3814
London
WC1V 6AJ