We've developed a series of informative fact sheets, to help you understand various topics, related to the energy industry and its legislation.
How to cut energy costs
This fact sheet contains our top five tips about how to buy, pay for and use energy in ways that will reduce your costs.download
Electricity market volatility
This fact sheet is designed to quickly explain the characteristics of the UK electricity market, focusing on the volatility of the market and how this affects buying electricity.download
Electricity prices explained
Electricity suppliers are the public face of the electricity industry. A major part of our role is to collect costs for other parties in the electricity supply chain. These costs then form part of the price you pay, and the way they are charged will depend on the type of contract you sign. download
Reactive Power
If you’re a half-hourly metered customer who wants to understand reactive power, then this is the factsheet for you. Learn more about reactive power, power factor, whether you are likely to pay reactive power charges and how to avoid them. download
Rising prices explained
In this fact sheet we aim to explain the main reasons behind the rising wholesale cost of energy and how this affects the price you pay. download
Transmission charges and triads
If you're a half-hourly customer who pays for your transmission charges on a pass-through contract (a.k.a. energy only contract), you'll need to know about estimated transmission charges, TRIADS and the reconciliation process. download
Carbon reduction commitment
The CRC is an important part of the Government’s efforts to reduce carbon emissions by 60% by 2050. It aims to drive cost effective carbon emissions reductions through greater energy efficiency, rather than renewable energy or offsetting.
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Energy performance in buildings
Energy Performance Certificates and Display Energy Certificates are two types of energy labels for commercial and public buildings introduced by the Energy Performance in Buildings Directive. This fact sheet explains how they work. download
