EDF boosts heat pump savings with zero standing charge tariff
- EDF is axing standing charges in new tariff for heat pump customers, in efforts to help more customers transition to low carbon living.
- Exclusively available to customers that install an Ideal Heating heat pump, the new ‘Heat Pump and Save Tracker’ tariff guarantees daily off-peak discounts, zero standing charges, and no exit fees.
- Plus, to celebrate the launch of the new tariff, EDF is also giving customers £500 off new air source heat pump installations1, on top of at least £360 in annual savings2.
EDF, in partnership with Ideal Heating, is helping more customers save cash and carbon every day, all year round, with a new zero standing charge heat pump tariff.
Exclusively available to customers that install an Ideal Heating air source heat pump through EDF Heat Pumps, the new ‘Heat Pump and Save Tracker’ one-year tariff guarantees customers daily savings which will amount to at least £360 a year, with no standing charge or exit fees to pay.
The one-year tariff provides six hours of discounted zero carbon electricity every day, with no price hikes or penalties, and twice-daily discounts between the hours of 4am-7am and 1pm-4pm. Customers can also pocket extra savings by shifting more of their consumption to the off-peak hours.
And for a limited time, EDF is discounting all air source heat pump installations by £500 for the first 50 customers that sign up1. The tariff is available for customers who pay a deposit before 30th September 2025 and complete their install before 31st December 2025.
The discount will mean a heat pump system starts from £3,180 when applying the Boiler Upgrade Scheme Grant. Finance options are also available to help customers spread the cost. And with EDF’s Recommendation Scheme, heat pump customers can also earn £250 cashback for themselves, and £250 discount for a friend, with every referral.
As part of its commitment to helping customers transition to low-carbon living, EDF Heat Pumps is also promising to only install heat pumps it’s confident will keep your home warm. If it doesn’t perform as promised, customers will receive their money back3.
Philippe Commaret, Managing Director of Customers at EDF, said: “Our goal is to support as many homeowners as possible with transitioning to low carbon technologies. Introducing our new tariff with zero standing charges ensures customers can take advantage of daily savings from the moment their heat pump is installed. We’re so confident in our service and product that we’re even offering a Heat Pump Promise, which guarantees customers a warm home or their money back.”
Mark Derbyshire, Managing Director (Sales and Marketing) at Ideal Heating said: “We’re delighted to partner with EDF Heat Pumps for a second time, launching a brand-new offer for our customers that combines our industry-leading heat pump technology with a new zero standing charge tariff. At Ideal Heating, we’ve been heating homes for over a century – and we’re committed to helping make the transition to heat pumps as easy as possible, with appliances that are easy to use, efficient and great for the environment.
Since installing her air source heat pump with EDF Heat Pumps, Stephanie, from Bury St Edmonds has experienced the benefits of low carbon living. Stephanie said: “I wanted a self-sufficient house; a house that could just run itself and I didn’t have to do anything – no maintenances. Having a heat pump is effortless to me; I don’t touch it, I don’t hear it, I don’t go anywhere near it, because I don’t have to. It’s really, really easy.”
EDF Heat Pumps is the new identity for Clacton based CB Heating, which is one of the UK’s leading MCS-certified air source heat pump installers, and was recently accredited as a Which? Trusted Trader.
Visit EDF Heat Pumps, to get all the details on the £500 discount, Heat Pump and Save Tracker tariff bundle and the Heat Pump Promise. T&Cs apply.
Frequently asked questions:
What is the EDF Heat Pump Promise?
When a customer purchases an air source heat pump, EDF Heat Pumps will visit the property to assess it, advise on the available air source heat pump options, and determine the achievable temperatures for the home. The Heat Pump Promise guarantees EDF Heat Pumps customers that the air source heat pump will meet the agreed-upon heating temperatures for one year from installation, or the customer will receive a full refund.
What does it mean to be a Which? Trusted Trader?
EDF Heat Pumps was recently named as a Which? Trusted Trader for air source heat pump installation services. The accreditation from Which? Trusted Traders recognises EDF Heat Pumps has met the high standards for quality, reliability, and customer service, and gives consumers confidence with genuine, moderator-verified customer reviews on the EDF Heat Pumps profile page.
2 A typical customer can save £360 per year versus the current single-rate price cap tariff. This is based on the following: £164 of savings are based on a customer using Ofgem’s typical domestic consumption of 2700 kWh electricity and with heating provided by an air source heat pump with a coefficient of performance (CoP) of 3.1 providing equivalent heat to that from a 94% gas boiler using 11,500 kWh of gas. A further £196 of savings based on 0p per day electricity standing charge based on the Q2 Ofgem price cap using a regional average. Total saving of £164 + £196 = £360.
3 T&Cs apply. The Heat Pump Promise offers a one-year guarantee that your heat pump will achieve certain temperatures for your home as agreed with you following an assessment by one of our expert surveyors. If we can’t meet the promise, we’ll attempt to resolve the issue three times, if the issue cannot be resolved, you’ll receive a full refund. The offer applies only to heat pump installations from 13th January 2025. For full T&Cs, visit: H3373 AW1 V1.pdf
About EDF
EDF is driving the transition towards An Electric Britain – a secure, affordable, low-carbon future for everyone. As Britain’s biggest generator of zero carbon electricity, we are investing more than £100 million weekly in Britain’s electricity infrastructure. We supply millions of customers with electricity and help homes and businesses switch to electricity for heating, transport and industrial processes.
We operate five nuclear power stations and more than 35 onshore wind farms and three offshore wind farms. Since 2009, EDF has invested almost £9 billion in the nuclear fleet to improve reliability and extend station lifetimes. The five generating stations currently supply about 12% of the UK’s electricity demand.
EDF is building the UK's nuclear renaissance with the construction of a new nuclear power station at Hinkley Point C. We are a minority investor (12.5%) in and major supplier to a replica plant at Sizewell C in Suffolk. Hinkley Point C and Sizewell C will provide low carbon electricity to meet 14% of UK demand and power around 12 million homes. EDF Group companies Framatome and Arabelle Solutions have a presence in the UK and manufacture critical equipment such as reactor pressure vessels and turbines.
EDF is enabling its 5 million customers, both in business and at home, to choose electric solutions that save cash and carbon, whether it is buying an electric car, generating and storing electricity, selling energy back to the grid or installing solar panels or a heat pump. In 2025, EDF’s Customers business was ranked as one of the Sunday Times’s Best Place to Work.
It is also one of the UK’s leading developers of renewable energy through EDF power solutions UK and Ireland. We have more than 2GW of renewable generation in operation and over 10GW in construction, planning and development across a range of technologies including onshore and offshore wind, solar and battery storage.
We are one of the largest suppliers to British business and a leading supplier of innovative energy solutions that are helping businesses become more energy independent. In addition, the company’s energy services business, Dalkia, is one of the UK and Ireland’s largest technical service providers.
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