12 Mar 20
Customers

EDF acquires iSupplyEnergy's customer contracts

EDF acquires customer accounts of iSupplyEnergy
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Today it was announced that EDF will be acquiring iSupplyEnergy's customer contracts. We look forward to welcoming these customers to EDF, and are working closely with iSupplyEnergy to ensure a smooth transition. 

Please find our statement below, to be attributed to an EDF spokesperson: 

“As the largest producer of low carbon energy in the country, EDF is committed to growing its retail business in the UK so it can support as many customers as possible on the journey to net zero emissions.

"iSupplyEnergy customers will be able to benefit from low carbon energy alongside our industry-leading customer service, and do not need to do anything at this time. Their supply will continue as normal and we will be in touch with them shortly to explain any new arrangements.”

Notes to editors:

  • Approximately 190,000 of iSupplyEnergy’s residential customer contracts will be transferred to EDF in the coming months.
  • EDF is only acquiring iSupplyEnergy’s residential customer base and is not acquiring iSupplyEnergy.
  • Customers do not need to do anything. They will remain on same terms, and their prices will not go up as a result of their contracts moving to EDF. Existing Direct Debits will be automatically transferred to EDF for the same amount / dates.
  • EDF is the UK’s largest producer of low-carbon electricity, meeting around one-fifth of the country’s demand and supplying millions of customers with electricity and gas. It generates low carbon electricity from eight nuclear power stations, more than 30 onshore wind farms and two offshore wind farms.

About EDF

EDF is leading the transition to a cleaner, low emission electric future, tackling climate change in the UK and helping Britain reach net zero. It is the UK’s largest producer of low-carbon electricity, meeting around one-fifth of the country’s demand and supplying millions of customers with electricity and gas.

It generates low carbon electricity from eight nuclear power stations, more than thirty onshore wind farms and two offshore wind farms, and operates one of Britain’s biggest battery storage units, one gas and one coal power station, EV charge-points, and combined heat and power plants.

EDF is leading the UK's nuclear renaissance with the construction of a new nuclear power station at Hinkley Point C, and plans for new power stations at Sizewell C in Suffolk and Bradwell B in Essex. Hinkley Point C will provide low carbon electricity to meet 7% of UK demand. The project is already making a positive impact on the local and national economy as well as boosting skills and education.

EDF also invests in a range of low carbon technologies including renewables, solar and battery storage. The company’s largest offshore wind farm is currently being built in Scotland and the 450 MW Neart na Gaoithe project will be ready in 2023. It is applying research and development expertise to improve the performance of existing generation and developing the potential of new technologies.

EDF is helping its customers, both in business and at home, to join generation electric and take their first steps to sustainably powering their lives. Whether it is buying an electric car, generating and storing electricity or selling energy back to the grid – everyone is welcome. EDF is one of the largest suppliers to British business and a leading supplier of innovative energy solutions that are helping businesses become more energy independent. In addition, the company’s energy services business, Imtech, is one of the largest technical service providers in the UK and Ireland.

EDF in the UK is part of EDF Group, the world’s biggest electricity generator. In the UK, the company employs around 13,000 people at locations across England and Scotland.