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Your energy resource centre

Welcome to your TEC energy centre

Save this page to your favourites - it's your energy centre to find everything you need to manage your account.

Are you being asked to do more with less? You're not alone. But don't worry we're here to help.

On this page you'll find guides and updates to help you manage your account and keep ahead of the game in the energy market.

TEC Framework Support Pack

We’re delighted to welcome you as a customer to EDF through the TEC Framework. This guide has been put together to help answer any questions you may have about your account and to make sure you can easily access all the information you need.

 

Managing your account and key contacts

Handy MyBusiness Video Guides

Click on the links below to watch the videos:

Public Sector Decarbonisation Scheme

Public Sector Decarbonisation Scheme webinar

We recently held an exclusive webinar for TEC members on the Public Sector Decarbonisation Scheme. The webinar was led by Stuart Bowman from Dalkia, previously Breathe. If you didn't get the chance to join us, or want to remind yourself of all the topics covered, you can re-watch it here.

Useful contacts

Senior Relationship Manager

If you would like to discuss anything regarding the contract you are on, adding additional value or to request a service review meeting then please contact Pete on

email - Peter.Darke@edfenergy.com

tel - 07875 110 116

TEC Member Services Advisor

email - Paula.Ponting@tec.ac.uk

tel - 07920 831 541

Service Development Manager

If your enquiry is relating to a service escalation or to request a service review meeting then please contact Scott on

email - Scott.Collins@edfenergy.com

tel - 07384 530 114

If your enquiry is regarding your invoices, payments, metering appointments or any other service related activity, then please contact your dedicated customer services team.

MyBusiness query - www.edfenergy.com/MyBusiness
email - tecaccountservices@edfenergy.com
tel - 0845 301 3500

power cut? call 105

To report energy theft (stayenergysafe reporting line): 0800 023 2777 or report online via stayenergysafe.co.uk 

Gas emergencies - call 0800 111 999 (24 hr free emergency line)

See full details page for Electricity Emergencies and Distribution Network Operators (DNOs)

Latest updates and guides

TalkPower Webinars

Not much in life is certain, except perhaps change. The UK's energy landscape is changing as we face up to the challenges of a low carbon economy. To stay ahead and help your customers make the right decisions, having the correct information is key.

That's where EDF Energy's Talk Power team can help. We provide expert analysis on the big issues facing British business. Join one of our regional Talk Power live events for in-depth analysis and debate. Or catch-up from your desk with our webinars and blogs.

Next Webinars

Monitor Report - NECs Explained (issue 2)

Thursday 13 June, 11 am

Register here

Power Market updates (Quarter 3)

Thursday 22 August, 10 am

Register your interest

Monitor Report - NECs Explained (issue 3)

Thursday 12  September, 3 pm

Register your interest

Power Market updates (Quarter 4)

Thursday 21 November, 3 pm

Register your interest

Monitor Report - NECs Explained (issue 4)

Thursday 12  December, 10 am

Register your interest

Latest Newsletter

At EDF, we know how quickly the industry can change and how important it is to stay informed. Our latest newsletter covers important updates for our network of large business customers to keep you in the know.

Click here to read your latest TalkPower newsletter.

Targeted Charging Review (TCR) - getting to grips

Big changes have been announced to the way businesses are charged for the cost of maintaining the UK electricity network. To help you make sense of them, Binoy Dharsi, one of Corporate Policy and Regulation experts here at EDF, breaks down the changes and what they could mean for you.

Energy Policy and Strategy 2023 In Review

Catch up on Rebecca Beresford and Roy Collins discussing the Energy Policy and Strategy 2023 review, you can rewatch it here

Man on sofa with laptop

Understanding your Resource Centre

Earlier this year, we held an exclusive webinar for TEC members, helping you to understand your Resource Centre. 

If you didn't get the chance to join us live, or simply want to remind yourself of all the topics covered, you can rewatch it here

Your Net Zero Journey

We're Britain's biggest generator of Zero Carbon Electricity

As a TEC customer - as standard you’re supplied on our Zero Carbon for Business product (backed by Nuclear Generation) at no extra cost. We also offer a range of renewable supply choices, allowing you to pick the right option for your organisation and help to support renewable generation.

Simplify and enhance energy monitoring through EDF's end-to-end Metering Solutions

  • Meter financing, installation and maintenance
  • Half-hourly and AMR metering
  • Optimise metering strategy
  • Tailored submetering
  • Portfolio management and reporting

Developing new Renewable Generation

wind turbines

Power Purchase Agreements (PPAs) suitable for any generation source

  • Working with partners and generators of all sizes
  • Wide range of contract structures to suit your requirements
electric car charging point

Market-leading solutions to support your transition to e-mobility

Smart Metering

We're now able to offer smart metering to our non-half hourly, profile class 1-4 business customers. 

To request a smart meter, please email our team at EBSSmartMeterBookings@edfenergy.com  or fill out our quick form  and we'll be in touch.

Alternatively, you can scan the QR code below.

SMART QR Code Web Form
solar panels

A University’s road to Net Zero

The TEC Framework provides a bridge between organisations looking to implement sustainable energy solutions - and energy providers like EDF, who bring renewable energy expertise and innovation.

Read our latest case study showcasing how the University of Wales Trinity Saint David, with the help from The Energy Consortium (Education & Energy) and EDF unlocked their renewable energy potential.

Getting Smart at the University of Plymouth

The smart meter revolution is well and truly under way across the residential and small business properties, but is relatively new for larger organisations. The benefits are arguably much greater, as replacing NHH meters across multiple sites for technology that will automatically send meter readings will take that hassle away from the energy manager, as well as helping end estimated bills!

TEC Member, University of Plymouth already have 16 individual meter installs.

Wind Turbines producing renewable energy - EDF

Purchase Power Agreements

If your business is in a position to make a longer-term commitment to Net Zero, Corporate Power Purchase Agreements (CPPAs) provide an excellent option for showcasing credibility and authenticity in your commitment to zero carbon. 

There’s never been a more urgent time to take action and accelerate your journey to Net Zero.

Two young female employees laughing in an office cafeteria

College or University?

We've created this helpful guide full of energy-saving tips to cut carbon emissions and reduce energy bills for both your staff and your students at your college or university. 

Your guide to electric vehicles for business

Electric vehicles and fleets make a significant contribution to decarbonising our streets and we are keen to support businesses in making the change to sustainable driving. 

Metering solutions

Why deal with different meter operators for different sites? It can be so much simpler. Our meter operator contracts can cover all your sub-metering, multi-utility and half-hourly meters under one contract.

Keep connected. Keep informed.

Talk Power, insight and debate affecting business today

Talk Power blogs

Sharing insights on how business, energy, sustainability come together as the UK’s low carbon future unfolds..

MyBusiness

MyBusiness makes taking care of your energy is simple and time saving.

Market Insight

For informed energy buyers. See the latest power, gas, oil, coal and other costs driving your electricity prices, with analysis from our traders.

Follow us on LinkedIn

Follow EDF Energy on LinkedIn to keep your business up to date on the latest news, blogs and industry events.

Monitor for Electricity Cover Photo

2024 Issue 2 of Monitor out now!

At EDF, our team keep watch over a wide range of factors that influence each non-energy cost, ranging from policy signals of government and Ofgem through to the latest view of electricity demand.

Keeping on top of all these different factors helps us arrive at our best view of each non–energy cost, assisting you in setting your energy budget with confidence.

Get the latest issue of Monitor direct to your inbox

Please email your account manager and we'll send the latest issue of Monitor Report direct to your inbox.