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Reading your meter is quick, easy – and helps to keep your energy account up to date.

Keeping your business electricity account up-to-date is simple. All you have to do is submit your current electricity meter reading online.

If you are registered to MyAccount, it's quick and simple to submit and manage your meter readings ongoing, just login here.

Alternatively, click the start button below to submit your meter reading.

Sending us regular meter readings helps us to keep your bills as accurate as possible.

Enter your meter reading(s) if you have received:

  • A reminder to enter your meter readings for electricity account(s)
  • An incorrectly estimated bill for your electricity account(s)

Submit a meter reading

Please note

  • If you are in the process of switching supplier, you may not be able to submit your meter reading online. Please call us free on 0800 096 2255† for assistance
  • If you wish to submit meter readings for more than 5 meters, please call us on free 0800 404 7420


Reading your electricity meter - an e-guide

Meter reading at a glance, our handy interactive e-guide (approx 1.4 mb) will show you step by step what each type of meter means.

How to read your business electricity meter(s)

Your meter is a precision instrument and records the number of electricity units you have used. It has been certified by independent examiners, so you can be confident of an accurate reading. It is simple to use and by keeping recordings of your readings, you can monitor your energy consumption as well as budgeting for your future electricity bills. Our guide on how to read your business meter covers the most commonly used meters.

If your particular type of meter is not covered and you require advice on how to read it, please call us free on 0800 096 2255† and one of our dedicated Business Advisors will be happy to help.

When you look for your business electricity meter, you may find that it is located with other meters in a communal area. To be sure the meter is for the electricity supplied to your business, please check the serial number and ensure it matches the serial number shown on your business electricity bill.

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Need help?

Call us free on:

0800 096 2255

†Calls may be monitored and recorded as part of our customer care programme. Calls to ‘0800’ numbers are free from BT landlines, other network operators’ charges may vary.