Utilita agrees sale of more than 40,000 credit customers to EDF
Strategic move accelerates Utilita’s ambition to grow and further develop its market-leading Smart Pay As You Go Energy operation
Utilita Energy has reached an agreement under which EDF, Britain’s biggest generator of zero carbon electricity, will acquire more than 40,000 of its credit customers. The transfer will take effect from 8 November 2025.
Customers included in the transfer will benefit from EDF’s experience in supporting credit accounts, access to a wider range of tariffs, and competitive pricing. For Utilita, the agreement supports its ambition to accelerate the growth and further development of its market-leading Smart Pay As You Go Energy operations.
Customers moving to EDF will receive direct communication in the coming days with full details on the next steps to ensure a smooth transition. There will be no interruption to energy supply, and prices will remain unchanged during the current price cap period. All accounts and credit balances will remain fully protected.
Bill Bullen, CEO Utilita Energy, comments: “Our relationship with EDF, Utilita’s energy trading partner since August 2024, continues to go from strength to strength as we align on key industry matters.
“We have thought for some time that this group would ultimately be best served by a supplier that specialises in supporting credit customers. This deal makes that happen.
“It is also in line with our core strategy and strengths, ensuring Utilita remains an innovator and leader in Smart Pay As You Go Energy for the long term.
“I would like to thank all customers for their loyalty. They will be in safe hands with EDF, a trusted brand that shares our values and commitment to transparency and customer excellence.”
Philippe Commaret, Managing Director of EDF Customers, adds: “We are delighted to welcome these customers to EDF. This agreement strengthens our long-term commitment to delivering reliable, customer-focused energy services. With our strong Trustpilot rating, customers can have confidence in a seamless transition and ongoing support from a trusted supplier.”
About EDF
EDF is driving the transition towards An Electric Britain – a secure, affordable, low-carbon future for everyone. As Britain’s biggest generator of zero carbon electricity, we are investing more than £100 million weekly in Britain’s electricity infrastructure. We supply millions of customers with electricity and help homes and businesses switch to electricity for heating, transport and industrial processes.
We operate five nuclear power stations and more than 35 onshore wind farms and three offshore wind farms. Since 2009, EDF has invested almost £9 billion in the nuclear fleet to improve reliability and extend station lifetimes. The five generating stations currently supply about 12% of the UK’s electricity demand.
EDF is building the UK's nuclear renaissance with the construction of a new nuclear power station at Hinkley Point C. We are a minority investor (12.5%) in and major supplier to a replica plant at Sizewell C in Suffolk. Hinkley Point C and Sizewell C will provide low carbon electricity to meet 14% of UK demand and power around 12 million homes. EDF Group companies Framatome and Arabelle Solutions have a presence in the UK and manufacture critical equipment such as reactor pressure vessels and turbines.
EDF is enabling its 5 million customers, both in business and at home, to choose electric solutions that save cash and carbon, whether it is buying an electric car, generating and storing electricity, selling energy back to the grid or installing solar panels or a heat pump. In 2025, EDF’s Customers business was ranked as one of the Sunday Times’s Best Place to Work.
It is also one of the UK’s leading developers of renewable energy through EDF power solutions UK and Ireland. We have more than 2GW of renewable generation in operation and over 10GW in construction, planning and development across a range of technologies including onshore and offshore wind, solar and battery storage.
We are one of the largest suppliers to British business and a leading supplier of innovative energy solutions that are helping businesses become more energy independent. In addition, the company’s energy services business, Dalkia, one of the UK and Ireland’s largest technical service providers.
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