EDF ranked Top 10 in The Sunday Times’ ‘Best Places to Work 2025’
EDF in the UK’s Customers business has been recognised as one of The Sunday Times’ Top 10 ‘Best Places to Work 2025’ in the Very Big Organisation (2,000+ employees) category.
The nationwide workplace survey honours and celebrates the UK’s top employers – which number over 500 organisations, large and small.
EDF Customers was assessed against WorkL’s employee engagement survey, which is developed by behavioural scientists, data analysts, psychologists, business leaders, academics and other independent parties to monitor employee engagement, wellbeing and discretionary effort in the workplace. EDF attained one of the ten highest engagement scores within the 2,000+ employees grouping.
The achievement reflects the supplier’s ongoing commitment to improving employee experience, creating quality jobs across its three call-centre locations: Exeter, Hove, and Sunderland, and delivering outstanding customer service.
Philippe Commaret, Managing Director of EDF Customers, commented: “To be listed as a top 10 Very Big Organisation in The Sunday Times’ ‘Best Places to Work 2025’ list is a fantastic achievement. Our people are at the heart of everything we do, and we firmly believe creating a supportive and inclusive environment for our employees is the best way to deliver an excellent service for our customers.”
In 2023, the supplier embarked on a mission to transform its employee culture and drive better outcomes for its customers.
Since the start of EDF Customers’ transformation journey in 2023, EDF’s Trustpilot scores have climbed from a “good” (4.2) to “excellent” (4.7) rating, with EDF receiving over 110,000 5-star reviews.
Employee feedback from the Customers business has positioned the supplier as providing a world-class employee experience, ranking second place in Officevibe’s global Employee Experience Leader awards for having the highest employee engagement scores.
The full list of over 500 accredited Sunday Times Place Places to Work can be viewed here.
About EDF
EDF is driving the transition towards An Electric Britain – a secure, affordable, low-carbon future for everyone. As Britain’s biggest generator of zero carbon electricity, we are investing more than £100 million weekly in Britain’s electricity infrastructure. We supply millions of customers with electricity and help homes and businesses switch to electricity for heating, transport and industrial processes.
We operate five nuclear power stations and more than 35 onshore wind farms and three offshore wind farms. Since 2009, EDF has invested almost £9 billion in the nuclear fleet to improve reliability and extend station lifetimes. The five generating stations currently supply about 12% of the UK’s electricity demand.
EDF is building the UK's nuclear renaissance with the construction of a new nuclear power station at Hinkley Point C. We are a minority investor (12.5%) in and major supplier to a replica plant at Sizewell C in Suffolk. Hinkley Point C and Sizewell C will provide low carbon electricity to meet 14% of UK demand and power around 12 million homes. EDF Group companies Framatome and Arabelle Solutions have a presence in the UK and manufacture critical equipment such as reactor pressure vessels and turbines.
EDF is enabling its 5 million customers, both in business and at home, to choose electric solutions that save cash and carbon, whether it is buying an electric car, generating and storing electricity, selling energy back to the grid or installing solar panels or a heat pump. In 2025, EDF’s Customers business was ranked as one of the Sunday Times’s Best Place to Work.
It is also one of the UK’s leading developers of renewable energy through EDF power solutions UK and Ireland. We have more than 2GW of renewable generation in operation and over 10GW in construction, planning and development across a range of technologies including onshore and offshore wind, solar and battery storage.
We are one of the largest suppliers to British business and a leading supplier of innovative energy solutions that are helping businesses become more energy independent. In addition, the company’s energy services business, Dalkia, one of the UK and Ireland’s largest technical service providers.
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