My energy use isn't showing or it's not changing

You can get in touch with us if your in-home display is showing the wrong energy use.

But before you do, please check a few of the common reasons why people think their energy use is wrong – and find out what you can do about it:

• My energy use goes up when I'm not using any - find out why
• My in-home display doesn't show my energy use - find out why
• My energy use is different to my bill - find out why

If you still think your in-home display is showing the wrong energy use, please get in touch.