We understand these are worrying times for everyone so we've developed a package of measures of our small business customers to help.
We’ve temporarily removed late payment charges so you pay what you can – even if it’s not the full outstanding balance then we’ll bring the balance over to your next bill. You can pay online, on the phone or via bank transfer. Find out more information on the different ways you can pay for your business energy.
For any of our business customers who are seriously affected by the crisis, we may be able to offer additional help, such as a payment holiday or a payment plan. This will be reviewed on a case-by-case basis, call our Debt team to discuss on 0333 200 5103.
We welcome the government's announcement of help for those businesses which are struggling during the current crisis, the promise includes support for businesses, such as grants. Be sure to check what support you may be entitled to. You can find out more about it on the government's coronavirus advice webpage.
The Government, in consultation with industry, has issued new guidance to help businesses in the UK to get back up and running and workplaces operating as safely as possible. The guidance clarifies the types of businesses that can operate and how they can run the business safely during coronavirus pandemic. It sets out practical steps for business focus and ways to be Covid19 secure at work and on-site.
More information on how to make the workplace Covid19 secure can be found on the governments' website.