My Warm Home Discount hasn't been paid to my smart PAYG meter yet (I live in Scotland)

If you're eligible for the Warm Home Discount through the Core Group or you've successfully applied for the Scotland Broader Group, you should receive your £150 rebate by 31 March 2027.

If you have a Smart Pay As You Go meter, the rebate will be applied directly to your electricity meter. You'll be able to view the credit on your meter and in your online account.

If you've not received your rebate by 31 March 2027, please contact us.