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Help to pay and manage your bills

I've had a letter that says I'll get the Warm Home Discount.

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Yes

I have a Warm Home Discount voucher, but I don't have a prepayment meter anymore

If you've received a Warm Home Discount voucher but no longer have a traditional prepayment meter, please get in touch. 

If you've switched to a Smart Pay As You Go meter, we'll arrange for the voucher to be cancelled and for the £150 Warm Home Discount rebate to be applied directly to your electricity meter.

If you've moved to another payment method, we'll review your account and arrange for the rebate to be applied in the appropriate way.