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Help to pay and manage your bills

I've had a letter that says I'll get the Warm Home Discount.

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My Warm Home Discount voucher doesn't work

If you're unable to redeem your Warm Home Discount voucher, please get in touch before the voucher expires.

We'll check what's gone wrong and, if needed, arrange for the voucher to be cancelled and a replacement issued.

If your voucher has already expired, please contact us as soon as possible and we'll review your options.