Back to Help Centre
Help to pay and manage your bills
Energy grants and financial support
I'd like to know about...
I'd like to know about...Change
Warm Home Discount
I live in...
I live in...Change
England or Wales
I'd like to know...
I'd like to know...Change
Fix a problem
I've had a letter that says I'll get the Warm Home Discount.
I've had a letter that says I'll get the Warm Home Discount.Change
I pay for my energy by...
I pay for my energy by...Change
I have a Warm Home Discount voucher, but I don't have a prepayment meter anymore
Please get in touch and we'll sort this out for you. We'll add £150 credit to your electricity meter if you've switched to smart pay as you go. Anything else, we'll add the £150 credit to your bill.