I need help with... Energy grants and financial support Paying my bills Debt Managing my money and bills Manage or pay the bills after bereavement General debt advice I need help with... Change Energy grants and financial support
I'd like to know about... Beat the Peak Warm Home Discount Who's eligible for the Daily Standing Charge Rollback payment of £30? Energy Price Guarantee Debt support, or help to manage the bills Get financial aid from the EDF Support Fund Make energy-saving home improvements – for free on the ECO4 scheme Third-party deductions I'd like to know about... Change Warm Home Discount
I've had a letter that says I'll get the Warm Home Discount. Yes No I've had a letter that says I'll get the Warm Home Discount. Change Yes
I pay for my energy by... Direct Debit or Cash Cheque Smart PAYG Prepayment Don't know I pay for my energy by... Change Smart PAYG
The problem is... Discount hasn't been paid Can't use prepayment voucher Credit not on meter I've changed supplier or moved home Can't find application form
I can't use my Warm Home Discount voucher as I've changed from prepay to smart PAYG Please get in touch so we can add £150 credit to your electricity meter.