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Help to pay and manage your bills

I need help with...

  • Paying my bills
  • Debt
  • Managing my money and bills
  • Energy grants and financial support
  • Manage or pay the bills after bereavement
  • General debt advice

I'd like to know about...

  • Warm Home Discount
  • EBSS £400 energy discount
  • Government Energy Price Guarantee
  • Debt support, or help to manage the bills
  • Get financial aid from the EDF Support Fund
  • Make energy-saving home improvements – for free on the ECO4 scheme
  • Third-party deductions

I live in...

  • England or Wales
  • Scotland

I'd like to know...

  • How it works
  • Fix a problem

I 've had a letter that says I'll get the Warm Home Discount..

  • Yes
  • No

I pay for my energy by...

  • Direct Debit or Cash Cheque
  • Smart PAYG
  • Prepayment
  • Don't know

The problem is...

  • Discount hasn't been paid
  • Can't use prepayment voucher
  • Only been paid £142.86
  • I've changed supplier or moved home
  • Can't find application form

Can't use my Warm Home Discount voucher as I've changed from prepay to Direct Debit or Card, Cash or Cheque

Please get in touch so we can add £150 credit to your electricity bill.

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