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Helping you feel warm inside

2012/13 scheme now open to new applications

Following a hugely successful first year in which we helped over 100,000 customers, giving out over £12 million in rebates, Warm Home Discount is now open for a second year. You can apply online for the Warm Home Discount - Support Plus rebate.

Apply for the rebate  >

 

What is Warm Home Discount?

Warm Home Discount is a four-year, Government-led scheme, which was introduced in 2011. It involves the Government and electricity suppliers working together to offer additional support to people who are at risk of being fuel poor. There are a number of ways the scheme can offer support, including rebates.

There are two elements to the rebate part of the scheme. This year Warm Home Discount provides rebates of £130 to customers who receive only the guaranteed element of Pension Credit, as well as customers aged 80 or over who receive the savings element of Pension Credit.

The Department for Work and Pensions (DWP) will tell us who these customers are and we’ll pay their rebates. If this applies to you, the DWP will write to you this autumn and let you know.

The other element of the rebate scheme is Warm Home Discount – Support Plus.

Warm Home Discount – Support Plus rebates

In 2012/13 Warm Home Discount – Support Plus gives qualifying vulnerable customers a rebate of £130 towards their electricity bill. To qualify for this, you must meet at least one criteria from each of these two groups:

Group 1

  • Income Based Job Seekers Allowance
  • Income Support
  • Income related employment support allowance.

Group 2

  • Long Term Incapacity Benefit (including credits only)
  • Severe Disablement Allowance
  • Disability Living Allowance (DLA) for yourself
  • Disability Living Allowance (DLA) for a child or another person living with you
  • Have a child who was under 5 on the 1st of April 2012 living with you (born on or after 1 April 2007)
  • Employment Support Allowance which includes a work related activity or a support group component

 

Rebate payments

Rebates will start to be paid from winter 2012 and this will continue until the end of March 2013, with the majority of successful applicants receiving payments before this date.

Apply for the rebate  >