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I've had a letter that says I'll get the Warm Home Discount.

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I haven't had my Warm Home Discount voucher yet (I live in England or Wales)

Have you received a letter from the Department for Work and Pensions (DWP) confirming that you're eligible for the Warm Home Discount?

If so, you should receive your £150 voucher by 31 March 2027.

Your voucher may be sent by post or email, depending on your account details and payment arrangements. If your voucher is sent by post, it will arrive in a Post Office envelope, so please look out for it.

If you've received a letter confirming you're eligible but haven't received your voucher by 31 March 2027, please contact us.