How can I reduce my Direct Debit amount?

Your twice-yearly Direct Debit reviews are usually enough to keep your payments on track. So you don't normally need to ask for a change.

Reducing your Direct Debit could leave you with even bigger problems in the future. It could lead to debt – and your monthly amount could go back up after your next review.

So please get in touch if you can't afford your energy payments. Our friendly advisors will help you work out the best way for you to pay.

New to Direct Debit? Please wait till after you've had your first review before you apply to change your amount