October '25 customer newsletter

Here's your latest update! 

This month we're looking at Ofgem's October price cap, simple tricks to keeping warm now we're entering the colder months, our Sunday Saver challenges, and our refer a friend bonus boost!

Smart ways to save this autumn!

We’re doing everything we can to help our customers save money: From our Sunday Saver and Smart Charge services to value-driven tariffs, low-carbon products, discounts and offers and smart meter installations that help everyone access our best priced tariffs and most innovative products; all boosted by our improved customer service experience.

Fix your rate this fall 🍂

With variable energy prices rising again, now’s the perfect time to rake in savings by switching from a Standard Variable tariff to a fixed tariff. Lock in your rate and enjoy peace of mind – no more chilly surprises from Ofgem's new October price cap increase⁽¹⁾. Want to see where prices might be heading? Check out our latest price cap predictions and leaf your worries behind!

Stay toasty this autumn☕

Autumn’s chill is creeping in, so it’s time to give your home a little warm‑up! Read how simple fixes such as draught-proofing doors and using heating timers, to bleeding radiators, can keep your house toasty and energy-efficient. Don’t forget to check your boiler and pipes before the frost bites, and explore support schemes like Winter Fuel Payments. Want to stay snug all season? Read the full blog here.

Super charge your Sundays ⚡ 

Got a smart meter in your house? With the Sunday Saver challenge, you can earn up to 16 hours of free electricity on Sundays by reducing your electricity usage during peak times. Perfect for making a brew, putting your feet up, and binging your favourite soaps. Register now to get an opt-in reminder to join our next challenge. No smart meter yet? Book today and start unlocking more savings.

Reap rewards with friends 🫶

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Our referral bonus is getting a seasonal boost! Until 14 October 2025, you'll get £100 credit for every time a friend joins EDF from your referral². And, your friend will enjoy £75 to help with their energy bills! There's no limit to how many friends you refer, and you can easily track your referrals in MyAccount or on our app. So spread the warmth and share the savings.

Simply share you link: edfenergy.com/quote/refer-a-friend/shy-glow-3749

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