Save time – manage your small business energy online
Effortless online account management that our small business customers love!
Is January a quieter period for small business owners? We’re not so sure small business owners ever really have a quiet time. Even if it’s not peak period, there’s always admin to keep your business running and your customers happy.
It’s no surprise then, that 43% of you said ease of account management is extremely important to you when managing your energy. We agree - managing your energy should be easy.
At EDF all our small business customers get MyAccount – an online portal where you can access your energy account anywhere, anytime. Whether it’s paying a bill, checking your business consumption or resetting your password, MyAccount is designed for an effortless, hassle-free experience.
Not with EDF and want to save time managing your energy account like many of our small business customers? Get a quote in 60 seconds to find a tariff that's right for your business.
What can small business owners do on MyAccount?
- View and download your invoices and credit notes for each of your business sites
- Submit meter reads in just a few clicks
- Update your business contact information
- Pay by debit or credit card instantly and securely online
- View your consumption - almost all of our small business customers now have access to Energy Hub - a personalised dashboard which shows you how much energy you’re using hourly or monthly depending on your preferences.
- Want to see the full power of MyAccount? Take a peek at our infographic, you might be surprised!
Our top tip: If you have a smart meter and pay by Direct Debit, your account should almost manage itself. How? Smart meters are clever and automatically submit meter readings to us, that way you’ll get accurate bills. If you have a Direct Debit payment set up, your payment will then go out 14 days after your invoice is issued, which will be based on your actual consumption. That said, you should keep an eye on your account and that’s easy to do when you’re on the go with MyAccount.
Bonus tip: If you sign up to a fixed tariff you can rest assured your unit rates will stay the same for the length of your tariff, so nice nasty surprises if the wholesale market prices go up.
What do our small business customers love about MyAccount?
It’s easy!
"Easy online/meter reading etc & helpful employee"
Small Business Customer, 2024
If you have more than one business site, you can see all your accounts in one portal, with a single log in.
“We contacted EDF to ask if our two accounts could be accessed via one login. This was done within seconds, many thanks.”
EDF Small Business Customer, October 2024
Should I check my small business energy account regularly?
Yes. Even if you have a smart meter and direct debit set up, we recommend checking your account is all in order. This can be done within a few minutes in MyAccount. We recommend you check:
Your monthly invoices – you’ll get these via email or letter depending in your preference.
Meter readings – you want to check your meter reading are based on actuals rather than estimates so you’re only paying for the energy your business is using.
That you’re on a tariff right for your business – if you’ve just moved into a property, you could be on a deemed tariff which are normally more expensive than a fixed tariff. It’s always good to check what tariff you’re on and when it expires.
If you could reduce your businesses consumption – with Energy Hub you can see your business energy consumption. Having your data preference as half hourly means you have access to detailed data that could help you spot where you can reduce your energy usage.
Not got MyAccount yet?
Click here, enter the email address associated with your business account (the ones you get your invoice emailed to) and then click forgotten your password link below.
This sends you an email to reset your password which created your online account.
Is there an App?
Yes, download the EDF app and use the same log in details. Our app has the same functionality as the MyAccount web version.
Save time managing your energy
Meet our Energy Specialists Sophie who has three quick wins for using MyAccount that can save your business time:
Got more questions about MyAccount? See our FAQ’s
Not with EDF but want to manage your energy account online? Get a small business energy quote in 60 seconds.
