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I've had a letter that says I'll get the Warm Home Discount.
The problem is...
Why have I not had my Warm Home Discount letter from the government yet (I live in England or Wales)?
The government will automatically send a letter to everyone who may be eligible for the discount.
The letter will arrive between October and December 2023.
There will be a helpline to call if you don't get a letter by the beginning of 15 December. You'll be able to find this number on the government's Warm Home Discount page at that point.