What is Energy Hub – and how can it help cut my energy spend?

We can give you the answer for your type of account, once we know what your account number starts with. You can find your account number in MyAccount, and on your EDF bills, emails and letters.
 

My account number starts with '67'

Your smart meter lets us give you lots of useful information that can help you cut your energy use – and costs.

You can get all this information in your Energy Hub in MyAccount or the app. Half a million customers are already using the Hub to save money on their bills.(1)

Your Energy Hub can show you:

  • your energy use (kWH) and costs (£s), and how these change over time
  • a personalised illustration of how much energy you use around the home – for things like lighting, heating and cooking
  • tailored energy-saving advice, based on your energy use


Together, we can help Britain achieve Net Zero.

Go to Energy Hub in MyAccount

Get a smart meter


Download our app
Manage your energy account on the go with our award-winning app. You can use the same username and password as you do for MyAccount.

Download on the App StoreGet it on Google Play 

 

My account number starts with 'A'

Sorry, Energy Hub isn't available just yet

We're changing our systems here at EDF to make things better for you. But please bear with us, as it'll take a few months to get everything up and running.

If you have a smart meter, we'll let you know when Energy Hub becomes available again.

Please log in to find answers for your type of account in our help centre for account numbers that start with 'A'.

Go to help centre

I don't know my account number

We've given you the answer for account numbers starting with '67' – this is our most common type of account. 
You can find your account number in MyAccount and on your EDF bills, email and letters.


Your smart meter lets us give you lots of useful information that can help you cut your energy use – and costs.

You can get all this information in your Energy Hub in MyAccount or the app. Half a million customers are already using the Hub to save money on their bills.(1)

Your Energy Hub can show you:

  • your energy use (kWH) and costs (£s), and how these change over time
  • a personalised illustration of how much energy you use around the home – for things like lighting, heating and cooking
  • tailored energy-saving advice, based on your energy use
     

Together, we can help Britain achieve Net Zero.
 

Go to Energy Hub in MyAccount

Get a smart meter

Download our app
Manage your energy account on the go with our award-winning app. You can use the same username and password as you do for MyAccount.

Download on the App StoreGet it on Google Play 

 

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Notes

  1. Save up to £60 with Energy Hub. Savings estimated on a sample from January 21-April 23 of 2000 customers who started using Energy Hub and logged in 5+ times between April 2022-April 2023. Costs based on Ofgem's typical annual consumption positioned against projected Standard (Variable) consumption costs of July 23 to-June 24. Ofgem estimates the typical household in Britain uses 2,900 kWh of electricity, 12,000 kWh of gas.

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