Smart in-home display or device
I'm having trouble with my...
My in-home display is a...
The problem is...
The time is wrong on my in-home display – how can I fix it?
It's worth waiting a couple of weeks before you do anything, as this is a problem that often fixes itself.
But if you've had the problem for more than two weeks, it's best to reset your meter.
How to reset your display – when it has a power button:
- Hold down the power button at the back of the display until it switches off completely
- Wait for one minute
- Turn your display back on; it will try to reconnect to your smart meter(s)
How to reset your display – when it doesn't have a power button:
- Unplug your display, and remove the batteries (if possible)
- Wait for one minute
- Put the batteries back in and plug your display back in; it should automatically reconnect to your smart meter(s)