The time is wrong on my in-home display – how can I fix it?

It's worth waiting a couple of weeks before you do anything, as this is a problem that often fixes itself.

But if you've had the problem for more than two weeks, it's best to reset your meter.

How to reset your display – when it has a power button:

1. Hold down the power button at the back of the display until it switches off completely
2. Wait for one minute
3. Turn your display back on; it will try to reconnect to your smart meter(s)

How to reset your display – when it doesn't have a power button:

1. Unplug your display, and remove the batteries (if possible)
2. Wait for one minute
3. Put the batteries back in and plug your display back in; it should automatically reconnect to your smart meter(s)