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Smart Pay As You Go Meter

I'm having trouble with...

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Meter readings

I have a smart meter...

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No

I'd like to know...

Do I need to give a meter reading?

How to read my meter

How to give a meter reading?

What happens after you get my meter reading

What can I do if I've given you the wrong meter reading?

Why your system won't accept my meter readings

Why have I received a message to say that my meter reading(s) look incorrect?

Reasons why your meter reading(s) may be incorrect?

There are several reasons why your meter reading(s) may be incorrect. You can find the most common causes and how to fix them, below: