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I've had a letter that says I'll get the Warm Home Discount.

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My Warm Home Discount hasn't been paid to my PAYG meter yet (I live in England or Wales)

If you're eligible for the Warm Home Discount, you should receive your £150 rebate by 31 March 2027.

If you've received a letter from the Department for Work and Pensions (DWP) confirming you're eligible, your rebate will be applied automatically to your Smart Pay As You Go meter.

If you think you're eligible but haven't received a letter by January 2027, use the government's Warm Home Discount eligibility checker or contact the Warm Home Discount Helpline before it closes on 26 February 2027.

If you've received a letter confirming you're eligible but haven't received your rebate by 31 March 2027, please contact us.